What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
174 South StPittsfield, MA 01201
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
799 Tyler StPittsfield, MA 01201
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Pittsfield area, turn to Safelite AutoGlass. Those in Pittsfield…
6 Cheshire RdPittsfield, MA 01201
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From Business: Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I brought my yukon denali into this place because i thought they were good..my $50,000 truck is now ruiened the front end is jumping very hard when i go over 65 or up a hill the idal is now extremly high .i called them and brought my truck back they said they dont see a problem on there screen and that my trany fluid was yucky when they supposedly drained it..the night before i beought ny truck in there i drove to palmer and back and my truck was NOT AT ALL jumping....these people broke my very expensive family truck and turned a blind eye to what they did...they charged $417 for oil change brake inspection and transmission fluid service..they called me saying a gasket broke i had to wait an extra day mind you they broke the gasget nit me...im so disgusted and now iur truck is ruiened and unsafe tp drive...do not go to this bussiness..
100% the most unprofessional person and place I have ever spoken to. Would not recommend to anyone...
After 2 paint jobs on my brand new Audi I will never do business with this company again. Even the second paint job didn't come out correct. Also when I went back service personnel was very rude. I wrote a huge review but it wouldn't let me have it that big. JUST DONT GO HERE! do yourself a favor
If your a female don't bother with this place. I was just told that there's no way to do a wheel bearing that is a press in without the press, I've been doing it without a press for years. Then to be told that the bearing won't last more than 6 months doing it that way, they last the normal length of time a couple years plus and I deliver the Eagle so my car gets a beating daily. Clearly very sexiest here and exaggerates about how hard the work is. Being involved in mechanics my whole life I know what I'm talking about, he just talked down to me and treated me as if I know nothing because I am a female.
Berkshire County Auto Repair & Sales Is one of the best places I have been to have my vehicle repaired. Very Fair prices & fast quality work.I wouldn't go anywhere else for my work.I refer everyone I know down there. Nothing but good things to say.
A nice family owned business that does superior collision and paint work. If you want your car to look the best, this is the shop you want repairing it. Pat and his staff do the best work in Western Mass, hands down.
I have had the best service at Berkshire County Auto Repair. My car is always taken care of in a timely fashion - even quicker than I usually expect! The work performed on my car is always top notch. I highly recommend this fine business for all your car repairs and needs. Thank you Todd for always taking great care of my vehicle. Rebecca
Get it in writing. Final cost is likely to jump.
Having went to 3 different Saab shops for opinions trying to save my wife's pristine 9-5 (6 cylinder) I received 3 different opinions. There are no more actual Saab dealerships anymore. So finding a trusted mechanic is tantamount to me before I allow anyone to work on my two Saabs. The issue with the 6 cyl Issue was that the car was blowing white smoke. The first guy said it is the turbo charger (but that was a guess that could have cost me $2500 and then if still smoking I'd need a head gasket anyway) My experience was white smoke was more often a possible head gasket. 2nd repair shop (25 years repairing Saabs) said it was definitely a head gasket and since its a 6 cylinder, he said it's not worth fixing as it alreDy had 124k on it. The best he could offer was to put a used motor (with even higher mileage) in it from a junkyard for $3500 or he suggested I "junk the car"!Then "John Fiorini" the owner of Performance Automotive in Pittsfield, MA was recommended to me by my local Saab mechanic who has been taking car of both my Saabs for years. He did not want to undertake a head gasket job since it would tie up his one man shop. He said John has the experience, the trained mechanics and equipment to do the job right.I had never been to John's shop before. To do the job right, in the end, John actually had to replace both the head gasket and the turbo. Reason being was that his only concern in the end was to have me satisfied. And he did it at a cost that in my 45 years of dealing with car dealerships, has never happened to me before.We bought this 2000 Saab 9-5 off a 3 year lease with 63,000 miles. After leaving John's shop 2 months ago and after owning this car for 13 years, we have never realized how much power this car was actually capable of. It's remarkable how smooth this engine runs now. Im so satisfied with the work that John did that I'm bringing my other Saab, the 2001 9-5 4 cyl to him in March. I'm having him pull the engine out and replace an oil seal thats been leaking for 5 years, because I never trusted anyone before to do any major engine work to it.Disclaimer: I am no relation to John . . . Paul Stone, Albany, NY
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.