This store had the worst employees and terrible service. I was charged $2 for a strip of tape that was 5 inches long. I have always used my ups in Florida to print and fax for under $4. This store wanted to charge me $5 just to access their computer. Then after the $5 access fee wanted a per minute charge on the computer, and the usual fees for prints and fax. If I am paying per minute what is the $5 for... Choosing their store??? I asked the employee to explain why it is so much and told her how much I usually pay and she proceeded to argue and say I was lying because she says she knew for a fact every store charges. I left in frustartion and did not get to use the services I originally came there for. Do yourselves a favor and do not step foot in this store and tell your friends as well!
There is always a long line at this store. They charge you $3 for one strip of tape for your package. The alternative is that you buy ONE roll of tape from them for $7, which I did, and it is the cheapest, flimsiest tape I have ever used. I will never use this store again.
Drove all the way there, couldn't find the store to only find out that they been closed for 2 months. Need to be update so people don't waste time & gas! Disgusted!
I have paid for a P.O Box and I do not get my mail.Someone some where keeps puting a sticker on my inportant mail saying my box is closed when it is not.
Great service! Have all of my mail and shipped items in one place. And per my request they hold the unnecessary flyers! And they work great with my phone app! Really loving UPS!
wow, 75% higher than both frankstown rd and online, when asked why not same as online, "oh, you're using wrong website"called freeport road store again bc i had to have gotten it wrong... omg!! price went up now 81% higher!! you can print the shipping label and pay charge online, then drop it off at staples in waterworks.called gibsonia store...exact same as penn hills store, within few cents of online price.
Upon arriving at the store I was greeted by very friendly staff members. I was the only customer in the store and did not need to wait to be fingerprinted. I asked the most economical way to print 2 2 page black and white PDF documents I had in my email as well as on a thumb drive. The woman I talked to advised me to use my thumb drive on the customer computer to quickly pull up te documents and print then in, "2 minutes." That sounded great as I was pretty sure I could pull them up and print under a minute. After trying both USB ports unsuccessfully I stiff in line to let the staff know the ports were not working. A they were busy assisting other customers I thought I would print though my email first. After quickly printing the documents I then waited to talk to someone about how to ensure that there wasn't a copy saved on the computer. After that discussion I checked out and was slightly shocked to be billed for 10 minutes of computer use, when all I had wanted was to quickly print off my thumb drive that was not recognized by the computer.