Ever since it has been remodeled its 100x better. My husband and I seen Les Mes before they remodeled it, and it was awful it was hot, the seats were uncomfortable, and the person next to me was basically sitting on top of me because of the lack of space. We had gone back to see Cinderella and the minion movie and the seats are so much more comfortable, there is so much foot room and space! The food they offer is better, as well as the variety of adult beverages! Now I refuse to go anywhere else besides this theater! I'm spoiled by it and I love it!
movie theatre was a mess! However offered plenty of space to snuggle. customer service sucked... I will probably not return to this theatre very disappointed for such a nice area
I've always adored the Pittsburgh Cultural Trust. This review is not in regards to performances or it's impact on the city, but rather to the HORRIFIC customer service. I purchased tickets to Sound of Music and was told I would receive half off by using a special promotion code. When the promotion code didn't take, I called customer service. I was talked down to and treated poorly while attempting to reconcile a situation regarding this false promotion code. I was on the phone for 40 minutes and no attempts were made to help with the situation - I was only continually spoken down to by employees as well as the supervisor. After demanding a refund for the tickets, they said they would refund the money for the tickets themselves, but not the ridiculous $20 service fees. I will never again order tickets with Cultural Trust based on this experience. It wasn't only the situation, but the way it was so inappropriately handled by customer service. I was actually told "I don't want to talk down to you, BUT". I will never forget this awful experience and from now on will be ordering my tickets, and seeing shows, elsewhere.
Always have a good choice of movies at the right time of the evening. Well priced. Conveniently located.