My family used a luxury van and several black cars for my parents’ 50th wedding anniversary and were very pleased! We had to coordinate getting people to the party from a couple of different locations and it couldn’t have gone more smoothly. One of the drivers, Jerry, was an absolute gem – he really helped my parents feel special.
The driver left my wife and I standing in the rain on our wedding night after cussing us out. The car was parked 100 yards from the venue in the pouring rain (which we later found out was due to a miscommunication with our wedding coordinator so not necessarily their fault), but yelled at us for asking him where he'd been. When I asked him to be nicer to me on my wedding night, he replied with things like "go f*** yourself" before speeding off dangerously. There are plenty of other car services in Pittsburgh. I hope noone ever has to go through the horrible experience that my wife and I had on our wedding night. Please please please consider any other vendor!!UPDATE: We did receive a full refund, the company claimed to "have dealt with the driver," and customer service was apologetic. Although it was a nice gesture, we unfortunately will still have this wedding memory forever.
What a great taxi service! I needed a ride from my home in Penn Hills to Presbyterian Hospital. I called the service desk and Michael, the driver, called back. I let him know the times I needed him, both to and from the hospital, and he gave me an estimate of the fair, which was very reasonable. He called me when he was on his way and arrived early "to get me there on time". His car was beautiful, clean and he opened the door assisting me in and out of the car. We arrived on time, and when I was finished, I called him and he arrived within 10 minutes to take me home. Michael was very pleasant and professional and was truly the nicest taxi driver I ever had the privilege of doing business with.And finally when I was home and he helped me out of the car, he said to please call him whenever I needed a ride. How wonderful is that! Just a great experience all around.
Absolutely horrible . Rude dispatch. Extremely slow . Unreliable. Try other companies first if you can or else you're going to not make it to your destination.
ask for a cab at 1pm cab shows at 12noon.......driver said he will return at 1 never did......what good service never will I ever use c.c. and when I was downtown a few days ago c.c wanted to give me a ride I would rather use pat bus then that company
Classy cab arrived late and in a “hooptie” with a friend - waved them by and called UBER...Arrived in 10 min....missed the wedding....Thanks to Classy Cab and our decision to call them....
Our driver, smilin Charlie was the best!! We used curb to get to our location, but then they had no cabs listed in the area when it was time to return home. We looked up eagle taxi and gave them a call. Smilin charlie answered personally, what a nice guy!! He was courteous, called several times to update me and let me know when he arrived. I will definitely be using their company again!
Hi how much it cost to get a taxi in your company?From Pine Valley Drive to Macy's Southills Village?
I used Eagle recently from Carnegie to Downtiwn Pittsburgh and had the pleasure of meeting driver "Smilin Charlie". I will certainly use him again because he was a true gentleman. Very pleasant and professionally dressed.
Can't believe they actually stay in business with the way they operate. From what I was explained by 2 different people is that once you call in to schedule a ride a driver must then chose to pick you up from a list of other people who have scheduled rides so there is no real order in the way they send out their cabs and so there is no guarantee if and when your cab will arrive. I called for a cab and was told the driver would call when he was close and that it was ok to stay inside my location. I watched the cab pull up and instead take 2 other people off the street. I called to complain and the dispatcher saw no problem with this and said it was the drivers choice to pick up who they wanted. At this point I had been waiting over an hour. It took 2 more phone calls and after another hour later a cab finally showed up. I am not from the area otherwise I would have called someone to come get me. This company is ridiculous.