Worst one I ever seen and very bad experience. Service is very bad. Main advise, don't ever go to this store.
RIP OFF. They have a big sign on window saying they take competitors coupon but will only give u max $3 off SO they overcharge for hair cut $15 (men) and don't honor ad. You can get a PROFESSIONAL men's cut for $15
This was my 1st time at Great Clips & Jen Lee was Awesome, she talked with me, took her time & did Exactly what I wanted. I Love my hair & will be back!!!
I have been going to Paula for years. She is the only one I trust to cut my hair correctly. I highly recommend giving Paula at Hair & Beyond a chance to Cut/Style your hair. I always get complements after a fresh cut.
This place is horrible. The girl that cut my hair did a terrible job. My 3 year old could have done a better job than her. It is so uneven. I don't know what she was doing. It looks like the person that did my hair was drunk. At least that's what everyone at my work said. I do not recommend this place to anyone. They need to hire some people who know how to cut hair.
Decided to stop in as I saw that they had a sign that they accepted competitors coupons. Saved me a trip elsewhere. I was then told they only discount up to $3 off..... ah, that's NOT what the sign says. Decided to stay as it benefited my schedule. After about a 15 min wait, I was led to a chair. Hair from the previous customer all around and on the chair too. She wiped it away with her hand.... g r e a t start..... and then 1/2 way thru my cut she excused herself to put neutralizer on a perm and left me sitting there. I usually tip well- especially on a coupon - but I didn't get a good feel on my cut and was happy to leave. And I was right.. when I got home, my hair was all choppy and uneven on the sides. I could have done better I think. Heading out tomorrow for a repair - though it will be shorter than I want, but I'm not keeping this cut for long.
The WORST salon I have EVER been to! I went in to have my roots touched up and to have more highlights added to my hair. Also, I was in need of a trim. The stylist, Brittany, seemed to be quite inexperienced, although she seemed very friendly...at first! She said my hair was the longest she had ever worked with (my hair WAS to my waist). She seemed to be having a hard time with my hair since she got it tangled into a giant knot which she asked me to detangle myself. I detangled it and figured the problems were over. However, I ended up having to detangle it multiple times during my visit. Then, when she rinsed my hair, she got a funny look on her face and she called another stylist over to consult at which time she informed me the my roots turned bright red (they were supposed to be dark blonde). Then they decided that they would need to add a toner to correct the problem. Unfortunately, it did not correct the problem. At that point, she began cutting my hair. I still wasn't freaking out at that point because I figured she wasn't done yet and that she was still going to do something to fix the color. However, she then put my hair under the dryer without doing anything else to fix my hair! And I caught a glimpse of how short she had cut my hair! (She took off a good 8 inches when it was supposed to be no more than 2 - 3 inches...my hair used to fall to my waist, it's now at the middle of my back) At that point, I interjected and said "you aren't going to leave my roots like that are you" to which she replied "it's not that bad, I don't know what your so upset about...all your grey hair is covered". I was absolutely mortified as I pleaded with her to fix it as tears poured out of my eyes. She said there was nothing else she could do. I said there must be something she could do and she said there wasn't. My continued crying apparently annoyed her because she said " look....do you want me to finish drying your hair or not?" I said I "guess not then since you don't seem like you want to" and then she handed me a bill for $165!!! I said..."you aren't seriously charging me full price are you. I shouldn't be charged at all. My hair is ruined" to which she replied "if you don't pay, I'll have to call security!" (Even though I never refused to pay) I asked for a manager and was told that the manager was off and I would have to pay then I could call the manager the following day if I still wanted to complain!!! So, I paid and left crying...even though the receipt states that they guarantee satisfaction on all services! After multiple calls to the corporate office and after speaking to the store manager, her manager, and her manager's manager; I was told that a refund check would be mailed to me. I explained that wasn't going to fix my hair and that they should also pay the cost to fix my hair. They refused! So, I'm stuck with clown hair and I won't hold my breath for the refund to to maybe arrive. We shall see...either way, the damage is done! And P.S. When I got home from the salon, I had to cut a lock of hair that she completed missed cutting...one lock of hair was left 8 inches longer than the rest!!!!!!I have pictures posted on my Yelp review if anyone wants to see them!This is just my personal option, but if you love your hair or even just like your hair a little bit...I would not go to Regis!!!!!! I learned the hard way... It's going to cost me a few hundred dollars for corrective coloring and I have to wait a week! Ha! I guess I won't be leaving my house this week!!!!
I used to think that when it comes to salons you get what you pay for. Not at Plum Sam's. I usually don't ask for a particular stylist because they are all awesome, but the boys are particularly special. No matter what ideas I have, everyone goes the extra mile and I always walk out smiling! Thanks to everyone there, by the way. Don't let the chain idea fool you; they are pros who do it right in good time and down to the detail.