Wow did they help me. I went to a show repair store down the street (Northway) and they told me they don't do repairs on the spot and it would take 3-5 days. I don't have that kind of time to wait for my heels to get fixed. I called these guys (and they were closed mind you) and they told me to head over and they would take care of me right away. And they did. Thanks so much!!