Dan Asti is the consummate professional pharmacist. Customer service is top notch and everyone of his employees are dedicated, hardworking and polite. Any comments made here about Dan being or acting inappropriately are flat out wrong. He is a very busy guy - between servicing client prescriptions and answering client questions about meds - he simply doesn't have the time to act unprofessionally. We used Dan when he was the pharmacist at Eckerd and continued to use him when he opened his own store. He takes the time to get to know his customers (go in the pharmacy and see for yourself how many people he greets by name!), makes sure he gets you the right prescription at a competitive price and makes himself personally available after hours for emergencies. How many other business owners can you name that do that? They call to let you know when you are due for refills and often fill them in advance so ll you have to do is go pick up your Rx. In a town where you seldom get a call back from business, Asti's is a breath of fresh air. Highly recommended!
My experience using Asti's pharmacy was outstanding. I recently had some prescriptions sent there that weren't available at my regular pharmacy. I was concerned because the doctor told me one of my prescriptions was probably not going to be covered by insurance. This medicine is expensive and the doctor wasn't sure if it was even going to help my condition. When I explained this to the pharmacist, he gave me a few days supply to try to see if it would help me! He told me if it worked for me then he will try to convince my insurance to cover it or work with me to make it affordable if they won't pay for it. This would never happen at Target, Rite Aid, etc. Asti's clearly cares about helping their customers! I would highly recommend this pharmacy and I am so thankful for the help I received there.
in response to Murphy and her singles bar comment, live a little....its a joke, as another member on here said, he was prob trying to give you a smile for the day. I have been there when an entire string of people back to back came in and said "hi Cutie" "Hi Gorgeous"...etc and dan would reply "back atcha" or Your looking lovely or beautiful today...the comments werent said with any inappropriateness, just enjoying and having fun with his customers. Thats what makes your experience different than any old "robot" pharmacist Trust me, he wasnt sitting there drooling all over you, you got the once over and a wink at best with a comment...Lighten up, get over yourself and learn to take a compliment!
I just wanted to respond to the lady who had a bad experiance (so she says) with dan. i never have been treated so kindly as i was when i switched pharmacies and went to Astis. He helped me out like i was a member of his family. thats the treatment others in business should display. Im a disabled vetern and dan personally went over all 20 of my meds i take to make sure i was getting exactley what my doctor ordered. We found that my other pharmacy had my meds all messed up. Dan called my doctor and got everything straight for me.Evertime I call he never says he is to busy to talk to me. I think this lady who complained needs to relook at asti pharmacy. you will never get better service than astis..and they deliver 7 days a week..
I will go to "You're Invited" anytime I need any type of party invitations, stationary or personalized notary from now on. The customer service I received from the owner was beyond outstanding. She worked into the night to fulfill a marketing order I had for my boss and was a perfectionist throughout the entire process. The LARGE order was created, processed and completed in less than 48 hours. She made the process seemless and completely stress-free. One of the best small businesses in the area. I highly recommend stopping in!!
I went to Asti's today for the first time to get my prescription filled. I'm on a schedule 2 medicine so everywhere I've gone they always give me problems or look at me like I'm a drug addict!! So I wanted to try somewhere new and I cant even get over the awesome customer service at Asti's! The owner/pharmacist himself came and talked to me, I've NEVER had a pharmacist do that. And he politely welcomed me and told me if I need anything that they are there to help me! I will never go to any other pharmacy ever again!
Front office staff member is probably the rudest person I've ever met no matter how nice you are....unless you are one of the very few people she likes. She's mean to everyone and even just asking to see your counselor is like the biggest inconvenience to her. She's unprofessional, rude and clearly uneducated. I don't know how she is still even employed because I know many people who have left BECAUSE of her. Other than her though, it's an awesome place to go...counselors are very nice and seem to want to help.
The staff are really fun and friendly there. They like to joke and make the customers feel comfortable while they shop there, as well as help the customers if they need it. I used to work there for 3 years and it was a very fun place to be, many of the customers I've gotten to know while I was there often told me that they received the best customer service from this store, more than anywhere else. I loved it there and so do many of the customers.
I just read the review of murphy2 above. She is proabably 40 lbs heavier than her college days and on anit-depressants -and Mr. Asti was just being courteous to her to make her feel better about herself. I've gone to this pharmacy since it opened, and to Eckerd at the same location where Mr. Asti was the pharmacist before then, and he has never said or done anything even remotely inappropriate to me, and I guarantee I am hotter than murphy2.
Today is Thursday, the chick tells me it's Friday and she can't send me tickets for next Tuesday's appointment and that I should use the reimbursement tickets for my next appointment. ( then it's not a reimbursement is it) I called back and left her a message. Thinking today actually being Thursday would make a difference. called two more times and no answer at all, I did leave a second message after the third call.