Excellent above and waaaay beyond service. We had Scott C come out and give us an estimate on a new water heater because the one we had had started to leak. He was on time, professional, and incredibly friendly. He really knew what he was doing and was very good at explaining the different options we had. I also enjoyed that he was very low pressure in terms of telling us the differences between the different types of water heaters...we're debating whether we want to invest in a tankless system or not and he broke down the pros and cons for us and I felt no pressure at all to buy at that time or to make the investment in a tankless system. We also have a dog that is more than a little sensitive to strangers in uniforms and booties coming over and he was so understanding about that. He suggested he leave through the basement door as to not upset her more by going through the house. It was nice to know that he even cared about the dogs feelings when he came over. A great experience from start to finish. We will definitely be calling Gillece back when we decide which type of water heater to get and a huge part of that has to do with Scott C.
4394 Old William Penn HwyMonroeville, PA 15146
From Business: At E.H. Miller Plumbing Co. Inc. we use up front pricing so our customers know the price before we start. We arrive in fully stocked red trucks with white letteri…
2164 Guffey RdIrwin, PA 15642
From Business: Call Cherny Plumbing, registered master plumber, for all of your commercial & residential plumbing needs, including: * Backflow Installations * Clogged Drains * C…
October 2013: another baseboard heater in my older house failed over the weekend; Jay W. replaced it and did another electrical repair/replace job while he was here; as always, excellent work and pleasant to work with. Highly recommended for any/all electrical work. This is the third time he has worked on my all-electric home and I wouldn't call anyone else now. Feb 2013: I had some plumbing upgrades and repairs done last week. One of the repairs worked fine at first, then started to cause minor trouble, so I called back. The second technician, John R., listened, took his time, found not only the first small problem and fixed that, but then also found a second problem with a defective (new) connection, and replaced that right away, saving me from a real watery crisis. I am very grateful and impressed with John R.'s knowledge and terrific customer service. And it's very nice to be heard - as a woman, I've had many experiences of being ignored or looked down upon by professionals in fields other than my own - but this week, that did not happen, and I thank Mr. John R. for that.
I have never written a review before, I am just not that type of person, but after my expeience I had to. What do you do when the temperature is 25 degrees outside and the gas company shuts off you service due to a leak 2 days before Christmas...CALL BENJAMIN FRANKLIN!! Friendly and punctual yes, but lets face it...The real question is how much is this going to cost? The answer for me was half of what the others guys bid. Well over half. They showed up when they said they would, dug all day in the cold by hand, and saved me money. All I can say is Thank You to Benjamin Franklin Plumbing and to anyone else who needs a plumber, give them a call.
we called @ 3:00 a.m. when our sewers backed up. Someone called us back @ 6:45 a.m. and the sewer was cleared up by noon. Chad was such an awesome representative for this company. I hope all the employees are like Chad. He quoted a price of $99 and it was $99. It was great. He also offered information on notifying someone about the damage and followed thru and by 5:00 that day, half of our basement was already cleared. I would definitely recommend this company.
The field supervisor (Clarence) and representative (James D.) visited our home this morning to quote us for a new AC unit. They were very friendly and had wonderful conversational skills. We have 2 dogs that love to make a lot of noise and commotion but the 2 gentlemen were great with them and the dogs loved their company as well. Great and honest service from these guys. I would definitely recommend them to anybody.
Quick response and excellent service. Scott C. diagnosed the problem by the process of elimination and promptly made the correct repair. He is an excellent Technician and a knowledgeable and pleasant person to talk with. He is completely up front with what he thinks the problem will be and the cost of the solution. It was a pleasure doing business with him.
I have yet to call for the service... But if a plumbing issue ever occurs... Benjamin Franklin Plumbing is who you and I better call. A guy who is a great speaker/worker for the company. Definitely has my referral down for your plumbing issues and questions. Just pick up the phone, because the call is FREE... Thank you for ALL Benjamin Franklin Plumbing!
Great service from Mike D. today. He came to our house to look at my humidifier on my furnace. It wasn't working and the house was getting very dry. He showed me the problem and how to fix it and what to look for in the future. He was very knowledgeable in his work. If I could ask for Mike D. every time I call Gillece----I would !
Great experience. Mike D was extremely nice and very helpful. He explained the problem and fixed it in less than half an hour. He also showed me where common problems with my model start and gave me signs to watch out for. I was very pleased with the quick and speedy service and will definitely request Mike next time!
What a pleasant surprise. Someone to provide fast, efficient and professional service. John R. knows his plumbing. We've needed the services of a plumber serveral times and used a different company each time. No more, We will call Gillece from now on. John R. quickly diagnosed our problems and had them fixed in no time.