5844 Ellsworth Ave, Pittsburgh, PA 15232
Salon 5844 Inc
Bike Parking: Yes
Parking: Street, Lot, Private
Wheelchair Accessible: Yes
By Appointment Only: No
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01/16/2009Provided by Citysearch -
I went to this salon expecting to receive an updated haircut. What I came out with, was not worth the price I paid and was not what I requested. When I called to make my appointment I was told that his stylists were highly trained in the latest techniques and styles. From my experience this is not the case.
I was just calling back to make a comment on a haircut I received from Bethann....
After all I paid $59.00 for it plus a $10.00 tip; well he did not react well at all to my comments?
That is when I got to see the other side of this salon.
Larry asked me: ?what I wanted him to do about it? ? in a sarcastic tone.
Immediately he raised his voice at me; he wouldn?t listen to my complaint and got very defensive. I still don?t understand why he was defensive?
I?m the customer I just wanted to be listened to, instead he screamed at me.
His reply was to my comment was: ?MAKE YOUR SELF A FAVOR AND NEXT TIME GO SOMEWHERE ELSE!? Then he hung up on me.
Wow!!! I was speechless!
Larry needs to stand up and face the positive and negative comments, learn and grow from them ...but he decided to run from it all.
Larry hanging up the phone does not show a lot of maturity, I don?t understand how you can expect to keep business. This behavior maybe is what kids do and I don?t do business with rude people like you. GROW UP LARRY.!
You need a class on customer service....my hair will grow back? as for your business well who knows..??
12/03/2008Provided by Citysearch -
There is an obvious pattern in these reviews. The negative review on 11/9/08 was followed by three 5 star reviews on 11/11, 11/12, and 11/14. There were actually no reviews since 7/10 which makes it extremely coincidental that three positives would get posted two days after the negative. I highly doubt that customers, like the one on 11/12, will ask people to book appointments too. The truth is, the employees or owners post these reviews to keep the ratings high. The negative review on 11/9 is not the only complaint with this salon...scroll down and see the others but they are skewing the data and pushing the negatives off the main page.
Per the terms and conditions of Citysearch, postings by employees/owners is unnacceptable and can be removed since it decieves the customer.
User Review Guidelines
3. Reviews submitted by the reviewed business's employees (past or present) or competitors as determined by Citysearch.
An owner, like Larry, that hangs up on any customer is just plain nasty. At a minimum, you ask the client to come back in to fix the problem or offer an incentive for the next visit. This is what good businesses do that care about customer service. Not with them, take our old fashioned cuts and sarcastic remarks, or leave.
You can either take my advice and pay equivalent or less at Capristo (next door) or Jacques Dessange (Shadyside) to get the best in Pittsburgh or flush your money at 5844 to get the same old you can get for less anywhere else in Pittsburgh (Great Clips, Super Cuts, etc.).
11/14/2008Provided by Citysearch -
Beth Ann at Salon 5844 is excellent with color. I receive compliment after compliment on my hair color and cut.
I so look forward to my monthly 2 hour appointments...for that brief time I can set my busy schedule aside and enjoy the pampering I receive at Salon 5844.
11/12/2008Provided by Citysearch -
I just had the best hair cut ever from Beth Ann at Salon 5844! She used a new technique that she said she'd recently learned, which tells me that she's always updated on the latest trends and cuts. This new cut added so much volume to my usually fine hair. And the color looks great, too! I found the staff to be friendly and attentive and the salon itself is quite stylish, comfortable and conveniently located. Make an appointment NOW!
11/11/2008Provided by Citysearch -
i've never felt more compelled to write a review than i did when i read the recent, nasty, unrtrue review. after moving from NYC a few years ago, trust me when i say that beth ann is the only stylist i would trust my hair to for color and cut in this city. her technique is modern and swift and her salon vibe is chic and not cheesy like some other salons i've tried in the city. she is simply the best stylist (artist as i like to call her) and maybe that is why everyone from Elbow Room to Wax to Bondstreet to The Tiny Dot on the same street respect her so much. I know that I do and trust me, I've been to many stylists before. She just always gets it right. And thank goodness she uses modern hair products and serves fabulous coffee (that you'll never receive in a styrofoam cup). The salon is classy and thus, only attracts classy clientele.
11/09/2008Provided by Citysearch -
If you want a terrible hair do and be treated terribly, this is your place to go! I had a 3:30 appointment which didn't start until 4:00 because Beth Anne was busy with another client. She was supposed to be the best in the salon. At the time, I didn't know she was married to the owner, Larry. She cut my hair with regular scissors and I need my hair to be layered. She does not have a technique at all. She just pulls pieces, then cuts. The back has pieces that don't match the side. It is just a mess, like I cut it myself. After she cuts it, she puts some products on it and put me under the dryer for 10 minutes. I have really thick hair and it doesn't dry in 10 minutes. Then she pulls me out of the dryer, shakes it, and says that looks good, you're ready to go. My hair was still wet. She was obviously rushing me out the door cause she was very impatient. My husband was watching and he could notice that she was giving dirty looks to the other girls working when I had my head turned. She is nasty and all of her comments are nasty. The look I want is curly-wavy like Miley Cyrus. She was fighting me to do it her way which is wet with a bunch of tight curls and frizz, just like I stepped out of the shower. Why would I spend $60 for something I can get at home. RIDICULOUS!!! After I showed Beth Anne the picture that I wanted it to look like (I already showed the first girl when I arrived), she said we could have done that a long time ago and we would have been done already. She was really giving me these sarcastic remarks, not something I expect to pay for when I go to the salon. We called the owner later to complain but Larry hung up on us twice (and lied about it) because he didn't want to hear the feedback. IGNORANT!!! Take my advice, spend your money at Capristo's (next door) or Jacques Dessange (Shadyside) and you will be much more satisfied. I've been to both and other top salons that know current techniques, Beth Anne is old fashioned with delusions of competence.
07/10/2008Provided by Citysearch -
I moved to Pittsburgh 4 years ago and spent a lot of time ""stylist shopping."" Then, I ended up in Shadyside and randomnly went to Salon 5844 for an appointment with Johnnie. It's been over 2 years now! I have had him both cut and color my hair and have been more than pleased. When I describe what I want, he delivers!
05/12/2008Provided by Citysearch -
I would like to make a couple of comments in defense of Salon 5844. As far as describing Beth Ann as ""off her rocker"", I suggest that perhaps the one who wrote that one particular review examine herself thoroughly before she submits such a statement for public review. You are without a doubt a very miserable person. I would rather 100% sit in a salon chair with a cheery, upbeat, not to mention an extremely talented lady , than a person with your attitude. As for the ""eyebrow guy""......REALLY? The ""EYEBROW GUY""? Do you use a dictionary or have you ever used proper English? The term for his position (now pay close attention) is HAIRDRESSER. EVERY hairdresser is trained to wax eyebrows. His name is Johnnie and he is a very talented young man. I travel a long distance to these people as often as possible. The reason is simply because ""I TRUST THEM!"" I don't trust anybody with my hair. I notice your so-called review was during the Christmas Season. Shame on Ms. Scrooge. Be happy!
04/09/2008Provided by Citysearch -
I had to wait at least 20min ( and I was on time) to be seen by Beth Ann. She laughed at my hair telling me that the stylist that I go to made me too blond and didn't know how to cut. ( I love the guy I usually go to, but he was on vacation) I felt almost made fun of. The salon was expensive and I did not feel comfotable especially when Beth Ann called over another stylist to look at underneath the back of my hair and laugh.
She dyed my hair darker than what I wanted and I did not care for the cut. $250 for that? Not again
02/20/2008Provided by Citysearch -
Couldn't find a decent hair salon to save my life....until I went to 5844! Johnnie cuts the most perfect swoopy side bangs I've ever had, & I received so many complements. Recently, I decided to cut my long hair really short, Once again, Johnnie did a fantastic job! I pass out his business card any chance I get, so do yourself a favor and visit him @ 5844! Also, the salon is very nice and the price is reasonable.
01/02/2008Provided by Citysearch -
I've been going to Salon 5844 for a year and a half now. Beth Ann has always done a wonderful job with my hair- especially my color. She really takes the time to choose exactly what will look good with your complexion (not just when the color is done that day, but months and months later). I have gotten tons of compliments, and I highly recommend this salon. Plus, it is overall an extremely classy joint- for the time you're in there, they treat you like royalty. Love it.
-24 yr. old female musician grad student
12/29/2007Provided by Citysearch -
I am from a bigger city and was scared to death to get my hair cut in Pittsburgh, but I really needed to, so I came to the web to do my research. After reading all of your reviews, I decided to give Beth Ann a try. HA!
This woman is obviously not all there. She interrupted me every time I tried to talk, and didn't listen to what I wanted AT ALL. I told her I wanted long, side swept bangs, and that I wanted to look like a creative professional because I have job interviews coming up. I specifically said I did not want straight across or fringy bangs...which is exactly what I got (well, not exaclty, because they aren't even!).I wanted edgy and sophisticated - I got '80s bangs. When I got home my boyfriend said I looked ""wholesome"" and ""like a mom"". Not exactly the look I'm going for as a 26-year-old fashionista. Now I can't even get this cut fixed because they bangs are already too short, so i will have to just wait months to grow them back. Stay far away from Beth Ann! She is past her prime, set in her ways, and a little off her rocker.
Oh, and the eyebrow guy didn't even show up for work that day. When I arrived for my appointment, I was told no one knew where he was and to go to Capristo. I can't believe this place is still in business.
05/26/2007Provided by Citysearch -
johnny has been waxing my eyebrows for a couple of years now and he does an excellent job. people always ask me where i get my eyebrows done. i have gone to at least 5 places to get my brows waxed and he is by far the best. he also cuts my hair and does a great job.
i have had my hair cut by beth ann as well. i read a few negative reviews so i feel the need to say that beth ann is excellent. the two times she has cut my hair have been two of the best haircuts of my life....i've had many haircuts over the the last 30 years, so that's saying something!
beth ann, johnny and the rest of the staff at 5844 are talented and friendly. i totally recommend salon 5844.
11/10/2006Provided by Citysearch -
I was hoping to be impressed with Salon 5844, given its great reviews here, but I was unfortunately disappointed. I arrived on time and had to wait for 15 minutes while the stylist finished two other clients. She cut way too many layers into my hair and did not give me the cut I asked for, which would have been okay if the cut wasn't so awkward - I now have layers that won't even lay properly. She barely spent half an hour with me, from start to finish - I am used to spending 45 mins to an hour with stylists, especially at that price point - and she was constantly talking, either to me or (more often) to others at the salon, to the point that I had to cut her off if I wanted to say anything. The hunt for a good stylist continues...
09/03/2006Provided by Citysearch -
Beth Ann has been cutting my hair (22 yr old guy) for around 3-4 months now and I've never had a better cut. It is a bit on the spendy side ($40) but completely worth it, in my opinion. Kind staff, clean salon, excellent treatment. Occasionally have to wait a bit but I think its because Beth Ann makes sure every cut is as perfect as possible before one leaves. Highly recommended.
07/07/2006Provided by Citysearch -
I was growing out my hair and wanted to get rid of a strange layer or ""step"" that another stylist at a different salon had put in. Based on the other reviews i thought that this would be a good experience. I feel like the stylist ignored what I said completely. I said that I did not like short bangs that go straight across, but that is exactly what she did. I could live with a short haircut if it were good, but I look like Dorothy Hamil or a dutch boy. This haircut makes me look about 15 years older. I have random ugly choppy layers that won't lie flat.
06/17/2006Provided by Citysearch -
I got a haircut today and I am very satisfied with the results. Beth Ann is great and she really knows what she's doing. The salon is pricy, but worth it. Everybody is very nice. Will deffinitely go back. I highly recommend this salon to anyone looking for a great haircut and a quick and flawless service.