Royal Caribbean Restaurant
128 S Highland Ave, Pittsburgh, PA 15206
11/01/2008Provided by Citysearch -
This is the second time I have eaten here. The first time we enjoyed the experience, but was one of three tables in use. Even then service was slow. This time I had my singularly most terrible restaurant experience. My girlfriend and I had order fried plantains for an appetizer which took nearly 40 minutes to arrive, and the place wasn't that busy. Then we waited for another 40+ minutes for out entrees to find out they gave our food to other patrons and were remaking them. 5-10 minutes later they come back out to tell my girlfriend that they ran out of what she wanted. NICE!!! We finally get food and ask for more water which didn't arrive until we had already asked for our check and take out boxes. Between taking our order and finding out they screwed up we never saw a waitress at our table save for throwing plantains at us. Over all the experience sucked. The food is good though when you get what you want. FYI we went at 7 on a saturday night. How do you run out of food on a saturday, because we heard the chef telling the front staff to stop taking orders. They had no food to make the orders.
07/26/2008Provided by Citysearch -
This kitchen really needs a lesson in expediency, better front of house management, and ordering the basics. Gordon Ramsay where are you??? I placed an order for Chicken and Curry Goat that took over an hour to get into my hands. I waited patiently for my order and I realized perhaps something must have happened. Alas, the order was lost and no one had realized! One would say it was an unusual occurrence, but the restaurant was not even 25 percent full. There were 11 customers in total, one of whom did not get her meal for the 1 hour + that I waited and when her order arrived, it was incorrect!
If you are not equipped to have staples on hand (Curry Chicken, Patties, Mango Juice) and that which you do have takes over an hour to reach both take away guests and dine in AND you cannot handle your restaurant when it's not full, then perhaps this business should not exist.
And no, the food was not worth the wait.
07/17/2008Provided by Citysearch -
""The Best I've Tasted in Years"", excellent cuisine! I am typically traveling six months a year and regularly look for Caribbean food around the country. I am a person who chooses different types of food from around the world, West Indian food is in my heritage and I loved the flavors the Chef has created. Out of all the dishes I have tried, the Oxtail is my personal favorite. I drove 60+ miles a day for over two weeks to enjoy taste and atmosphere of the Royal Caribbean, and the service was outstanding each time. I cannot wait to return to the area and enjoy some more truly authentic Caribbean food and yes, the rum cake is awesome.
Pros: Food Quality, Taste and Presentation, Service
06/04/2008Provided by Citysearch -
Excellent cuisine! I am not typically a person who chooses different types of food, but I have tasted at least 6 dishes and they have all been delicious...the taste is authentic (so I am told as I have never really tasted authenic carribean food before now). Though the parking is horrible and the restaurant is not plush, the awesome food and friendly & accommodating service make your dining experience pleasurable. Shrimp is the best that I have tasted in Pittsburgh!
04/05/2008Provided by Citysearch -
I finally decided to stop into this place (it's next to Abay, another restaurant I highly recommend). The food was excellent. My significant other and I split the fish sampler plate. It consisted of 3 filets prepared in different styles and was a good way to experience all of the flavors.
My one recommendation is that you pack some of your entree to go as the portions are generous and it's difficult to save room for desert (and the deserts are all really good). If you like rum cake, they have 3-4 different types (all homemade) as well as things like banana flambe or mango cheesecake.
Overall I highly recommend this restaurant. I'll be returning. It's definitely earned its place on my shortlist of ""favorite places.""