Roto-Rooter Plumbing & Water Cleanup
756 Brownsville Rd, Pittsburgh, PA 15210
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Services: Plumbing, Wells, Sewer Cleaning, Drain Pipe, Water Heaters, Drain Cleaning, Septic Tank
Emergency Service: Yes
Overall, the experience with the plumbers was great since they were very helpful and friendly. We were really disappointed in the concrete work that was done in our basement. It was not very level with the existing floor. Seemed very rushed and spots were completely missed. They came back to fill in the spots. Looked a little better, but when walking on the flooring we have over top, you can 100% feel where they covered the fix. For the price you pay, the work should be flawless, and it just was not.
We had major sewage backup that was found at 5 am. We called and they were able to come by 9 and 11 in the morning. We had multiple trucks working on the issue for about 4 days. Kieth Taylor (#2061), Vince Tanyer, and many others that names I cannot remember, were great, very nice and friendly! They were very informative and got the job done fast. Highly recommend!
First time use of Roto Rooter and found it to be efficient and with such a situation in our home, our technician, Leonardo Azocar #3404, was just terriffic. Informing every step of the way before he proceeded. Spoke and explained while doing the procedure, and gave a complete summary of what was done today, and what we might plan for the future of this complication. He was wonderful!
We had a clogged sewer line back up in our basement. Called on a Sunday afternoon and the plumber Ozie was here in 30 minutes! He was very thorough, informative, professional and he explained every step. He ran the camera, the drain machine, cleaned out the lines and had it taken care of in a couple hours. I thought the cost would be outrageous on a Sunday but it was very reasonable. I would totally recommend Roto-Rooter and ESPCIALLY our plumber OZIE! Thank you so much!
I have had much better experiences in the past. This time the technician to me was not as good as those I've had in the past. Also The price for the service keeps going up. My Drains backed up in my basement. The technician snaked one drain and not the other. He told me I could sweep the water from the floor right down the drain when he was done. Well my drains are running slow. They are open but slow. I called back to Roto Rooter to get someone to come back out. It was on a Sunday. Well I guess they didn't have anyone available because no one ever called. Monday went by and no one has still called. I guess they aren't coming back unless I have to call if the drains back up again. I also tried to use my credit card to pay and the technician kept saying they have a new system and he couldn't get it to take my credit card. I kept telling him he just needed to enter the 3 digit code on the back of the card well I guess he just did not understand what he was supposed to do.I ended up having to write a check. So I was out of $250.00 cash. Thank God I did get the Senior's discount. I expected better from this company because of my past experiences but this time I was not so pleased.
Scheduling is easy with Roto-Rooter. You just tell them when you need a plumber and they respond immediately. You receive a courtesy call to confirm the appointment the day of, and the plumber arrives within the scheduled time.
Domenic was knowledgable and professional. He walked me through my concern and did a brief inspection of the area. He made a few recommendations and assured that Roto-Rooter would work with me if I was interested in updating some problem areas.
We discussed a plan and cost before proceeding. The work was done on time and everything looks great.
Thanks Domenic & Roto-Rooter!
Not helpful. Very Expensive. Paid $375 to have camera run through pipe. Couldn't find problem. Upon removing camera found problem about 12 inches below surface, gave me a quote of $1200 to fix. No Thank You! My husband and I fixed on our own for less than $20. After a few days still getting water in basement. So I paid a lot of money to not get a good answer to what my problem was. I will not call Roto-Rooter again.
Everything was good except the price. They would not give me a price over the phone. When the plumber showed up, he said it's $315.00 for everybody. When I said no thank you, he immediately said "how about $200.00?" I let him do it for that price because I was pressed for time. There are definitely companies that will snake your drain and put a camera down in it for $100.00 or even less.
So since Mother Nature has decided to have SEVERE mood swings this year....Blessing us with WAY below freezing temps!! My main water line outside froze up under ground. After calling some of my local plumbers, we found are way to Roto-Rooter they came out and used electricity to unthaw our main water line. FYI: If you have Oakmont Water they are NOT responsible for this!! You has a home owner is!! Thanks to Roto-Rooter we have WATER!! They were very professional, informative and FAST!!! MANY THANKS!!!
Came home to our home in Leetsdale, PA to a sewage back up on Tuesday night. Called Roto Rooter on Brownsville Rd and they set up an appt to come for 11am the next day. Very courteous service from the person on the phone. Bill Slade (the plumber) came right on time and was able to fix the problem. He was very professional, friendly, neat and clean work. Couldn't be more pleased with the service of the plumber or the folks we spoke with on the phone. This is our second time using Roto Rooter. They have earned our trust and business.
Sunday morning and half of my basement was under very smelly water. I Googled what to do and followed all the instructions, but nothing worked and I knew I was in over my head.
My Mom actually reminded me of Roto-Rooter and I immediately looked up the Pittsburgh branch at 756 Brownsville Road. I spoke with Mike and he said he was able to even get a technician to come out that same night, but it was late by the time I had called so I scheduled for first thing the next morning. I got two phone calls from Roto-Rooter so I knew the status of when the tech would come and that I should expect a guy named Bill.
The technician, Bill, was extremely professional. He explained about my main sewer line, branches, routine maintenance, he showed me this fancy camera thing so I could see the problems in my pipes. Unfortunately for me, I need to replace a section of my piping, but I know this is an actual fact, because I saw it with my own eyes. That made me feel more confident in my decision.
I have yet to find an electrician, contractor or mason, but I have found a plumbing and drain service. Thank you Bill, for everything you did today.
Had a backed up basement called Roto-Rooter that day they were out at my place by the next morning. They were there pretty much all day trying to unclog the drain. It was a tough clog that needed extra services in which they came out the next day to try and fix. Unfortunately for me the pipes need replacing but the guys that came out were so helpful, professional and so nice they really tried everything they could to help me. I would recommend them to anyone.
02/24/2012Provided by Citysearch -
Roto-rooter employee JoHanna, you wore your halo today and I thank you so much!! My toddler put a pain tholder down the toilet and she recovered it, allowing our toilet to flush properly once again!!! I'm 6 months pregnant and the LAST thing I want to worry about is going to the bathroom!!!!e appointment and st first surprised me to see a woman!! I was like okay!! Then watching her work her magic was amazing!! She knew what needed to be done, gave me a fair quote, and immediately got to work!! She was very professional, polite, and my twins adored her!! Thank you Roto rooter for being there when I needed you!!