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If You Can Walk On It, We Can Design, Install, Repair, and Refinish It!

General Info
A beautiful home is built from the ground up. As your source for all flooring needs, we repair, replace and install any type of flooring. Perfect isn’t just our name—it’s a promise. Whether you need inside or outside work, hardwood floors, concrete, or a brand new deck, we can get the job done. When it comes to flooring, you only need one number on your speed dial. Call Perfect Flooring today.
Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

Phone: (412) 421-2680

MobilePhone: (412) 551-1697

TollFree: (888) 393-5160

Services/Products
*Hardwood Flooring* *Carpeting* *Laminate Flooring**Tile Flooring* *Vinyl* *Decks* *Special Flooring*
Brands
Alloc, Armstong, Mannington, Shaw, Stainmaster
Payment method
check, amex, visa, mastercard
Accreditation

Residential Services

Commercial Services

Associations
BBB
Categories
Flooring Contractors, Carpet Installation, Hardwood Floors
Other Information

Specialties: Stairs, Decks, Flooring, Porches, Fences

Parking: Lot

Reviews

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BP
Barbara P.

10/18/2016

Overall

We used this company and had nothing but problems. Workers were pulled off our job to start another job. We were harassed for additional money multiple times. They would not answer our calls. We were not stratified and they refused to fix the issues, again asking for additional money. Then they charged our Capital One card with out our authorization. We are still fighting them since the Capital One gives them 90 days to dispute and we get only 14 days. Their workers stole money & a gold necklace and the police tells us there really is nothing that they can do. The worst experience ever. I wish there was more I could t do to let people know how terrible this company is.

Beth J.

07/14/2015

Overall

My husband and I used this company for our rental property and were very impressed. They gave us a fair price, and started working on our floors within 2 days of signing the contract.. We absolutely love our hardwood floors and would definitely recommend this company.

RR
Ron R.

06/22/2015

Overall

processionals that you want to take care of your floors when flood hit your house. they came immediately priced it fairly and gt to work. highly recommend.

JF
J F.

11/20/2014

Overall

This company subcontracted the tile flooring job to an old retired man. They did not put the molding back around the floor. They first said I would have the option of many tile selections and I picked one, then after paying decreased the selection to two tiles. It took over a month to finish two rooms.

NS
Natalie S.

02/04/2014

Overall
This is the best flooring comp...

This is the best flooring company in the city!! They stand behind their work. They installed a beautiful hardwood floor in my kitchen, foyer, and laundry room. Then, a few years later, my laundry room sink overflowed and caused the wood to warp. They promptly replaced my entire laundry room floor at no charge. I was so impressed that I recommend them to everyone!!

liskay

06/03/2012

Provided by Citysearch - 
Overall
Chico did a fantastic job. I got all my

Chico did a fantastic job. I got all my floors refinished and new wood flooring put in to the hallway and kitchen - he did it all which was great because usually you have to have one company refinish and another put in the new floor. Since his guys did tyhe whole job they were able to get the color of the floors to match perfectly. I was so happy with the job, I had Chico redo my kitchen - granite countertops, tile backsplash, and new sink and faucet - it came out better than I could imagine. Chico knows all the best local places so he was able to get me great discounts on everything - it eneded up costing me half of what they would have charged me at Home Depot!

perfect flooring

03/07/2012

Provided by Citysearch - 
Overall
refinish hardwood floors

We used Chico to refinish hardwood floors and replace a kitchen floor. He did an excellent job on all the rooms. he did everything he promised and also had his man come back to make sure everything was done properly. I would use him again in the future

sunshinegirl40

11/29/2011

Provided by Citysearch - 
Overall
Unprofessional and Crude

Horrible experience. By far the most unprofessional and untrained contractors I have ever encountered. My house is a mess, the floors are horrid, and they broke and ruined many other items in my home. Debating on taking them to small claims court.

cranberrymom

10/11/2011

Provided by Citysearch - 
Overall
Very Unsatisfied

Very poor experience with this company in late September 2011. Was clear, in conversation with the workers, that the company rents the refinishing equipment and subcontracts employees. Salesman Chris promised hands-on supervision but was never seen at the worksite once. Never even called the night before the work was to start in order to confirm anything. I called him, and I received a brief text message in response. Chris didn't follow up on anything he promised. In the middle of the job, the workers stopped showing up---they literally abandoned the work. My husband called the main number. Explained that he had concerns about Chris. Secretary immediately responded, ""Yeah, he's done some slimey things lately. We don't know how much longer he's going to be with the company."" Lovely. My husband was transferred to Chico. He promised to look into the matter and return a call to my husband within 10 minutes. We never heard from him again. Period. My husband made two further calls, and Chico was never available, nor did he return the calls. We are contemplating a small claims action at this point. I would never use this company again. It's clear from the reviews that service is very hit-or-miss. I don't think this is a reputable company or even a substantial company that owns equipment/has regular employees and has the capability to stand by it's work. In retrospect, for instance, I would ask for insurance information, in case the subcontracted employees create substantial damage in your home. If you want a cut-rate experience that could easily go bad, then take your chances with this company, I guess. If you are looking for a legitimate refinishing company (as I was) then I would never use this company. The outcome is too und=certain.

rampage13

09/26/2011

Provided by Citysearch - 
Overall
Liar, thief.

I hired Chico to refinish my floors. The deal was that it had to be done before I moved into my house.

He asked for half up front, half at completion. Charged me, sent a crew to my house, then had them leave....didn't finish the job when he was supposed to. In fact, didn't finish it at all. He pulled his crew to go to a job that would get them more money, leaving me and my family screwed and moving into a house covered in saw dust.

On top of that, he charged the rest of the money, without my consent...and still has not completed the job. Every time I call he spews more lies ""I refunded you the money,"" ""i'll do the job this day,"" and he NEVER follows through. I am going to the magistrate to sue him. Had to hire other workers to do the job.

DO NOT TRUST THIS MAN OR HIS COMPANY WITH YOUR HARD-EARNED MONEY. He will tell you lies every time you speak to him, and you will be left with unfinished work.

Pittsburgh

09/08/2011

Provided by Citysearch - 
Overall
Chico underbids then doesn't do the work

Chico doesn't know how to estimate jobs or bid contracts. He will promise you the world, even put it in writing in the contract and then not follow through. He worked on one wood flooring job, which still isn't done even though it's been 7 weeks since they left. The bathroom job never got done and he took my half of money for it too. He says it will be tomorrow, then the next day, then next week -- 5 weeks later and nothing. He says he went over budget on the wood job. Don't let this man in your house, hire a professional.

amy gg

05/27/2011

Provided by Citysearch - 
Overall
Great Job.

Our deck and kitchen floor was just completed. The barbeque is on Sunday and we are ready to entertain. I can't believe how beautiful the deck looks. The bamboo floors in the kitchen are breathtaking. Thank you Chico and Perfect Flooring for all of the hard work that you guys did. What a company.....they did what they promised to do!

mike klein

05/27/2011

Provided by Citysearch - 
Overall
The Best Flooring Company in the Burgh

Thanks Chico, Chris and Uri.......the ceramic on the bathroom floors is perfect. I am glad I took your suggestion to also tile the walls. All three bathrooms look so much larger. Now Sandy wants new carpeting on the bedroom floors,..,....see what you started!. We definitely will be doing business with you again. Thank you Chico and Perfect Flooring.

BradJ2

05/19/2011

Provided by Citysearch - 
Overall
Run

Dont let them in your house. Chico is a theif and does not care about your job just getting money. Dont tell hime anything about you he will use it to get more money. He does not pay his workers so they will walk out on the job. His worker dont work for him but he will tell you they do they are independent contractor. WATCH IT he will 1/2 do the job.

Perfect Floors

04/12/2011

Provided by Citysearch - 
Overall
pERFECT FLOORS IS A FIRST RATE CONTRACTOR

My wife and I had an excellent experience with Perfect Floors of Pittsburgh. Chico was very attentive to completing the job and especially concerned that we were satisfied with the entire process.
The flooring portion of the project turned out to require several days of demolition that was unanticipated by Chico when he bid the job. Chico, Perfect Flooring’s owner, must have lost a significant potion of his profit due to the unforeseen work. He remained gracious and persisted in insisting that the finished product and our satisfaction was what really mattered.
Yuri, the gentleman who installed our flooring and kitchen backsplash, was a true professional and did everything within his power to make the project look as good as possible.
This was my first experience with perfect floors, and I wish I had started dealing with them a long time ago.

cjsjms

11/29/2010

Provided by Citysearch - 
Overall
Excellent work, beautiful finished product

We used Perfect Flooring ten years ago to put hardwood floors in two rooms, and we were extremely pleased. Recently, we used Perfect Flooring again to install hardwood in our family room and wood laminate in four bedrooms. Again, we are very happy with their diligent work and excellent products. Their worker was highly skilled and efficient. He paid great attention to detail and kept the job site clean. Chico, the owner, went to great lengths to ensure we were satisfied with the product and the results of the work. I highly recommend this company.

lalaa111

11/19/2010

Provided by Citysearch - 
Overall
LOU & LISA (OUTSIDE CONTRACTORS) ARE HORRIBLE!!!

Lou & Lisa (Outside contractors that work for this company) (if they haven't been fired already) are HORRIBLE!!!! They ruined our hardwood floors!! On top of that they stole a package that was delivered to my house.

Chico the owner of Perfect Flooring, resolved this issue to our satisfaction. He gave us a full refund. I feel bad that he had such horrible people working for him!!

TANYA BROOKS

09/16/2010

Provided by Citysearch - 
Overall
do not use this company

Please do not make the mistake I did. I spent $8000.00 dollars to refinish my hardwood floors and it looks like a rookie did it. I could have done a better job myself. On top of all that they broke a couple of my bathroom tiles and have never come back to fix them.

gabeweisz

08/02/2010

Provided by Citysearch - 
Overall
Did a great job on my floors

I just used Perfect Flooring Pittsburgh to refinish the floor in three rooms and a hallway in house that I just bought. Chico, the owner, was very friendly and helpful. He was able to schedule an appointment for the estimate very quickly, his price was good, and he got the job done very quickly. I'm very happy with the results.