Perfect Flooring and Remodeling PittsburghAdd to Favorites
5709 Forward AvePittsburgh, PA 15217Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
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Phone: (412) 421-2680
MobilePhone: (412) 551-1697
TollFree: (888) 393-5160
Specialties: Stairs, Decks, Flooring, Porches, Fences
We used this company and had nothing but problems. Workers were pulled off our job to start another job. We were harassed for additional money multiple times. They would not answer our calls. We were not stratified and they refused to fix the issues, again asking for additional money. Then they charged our Capital One card with out our authorization. We are still fighting them since the Capital One gives them 90 days to dispute and we get only 14 days. Their workers stole money & a gold necklace and the police tells us there really is nothing that they can do. The worst experience ever. I wish there was more I could t do to let people know how terrible this company is.
My husband and I used this company for our rental property and were very impressed. They gave us a fair price, and started working on our floors within 2 days of signing the contract.. We absolutely love our hardwood floors and would definitely recommend this company.
This company subcontracted the tile flooring job to an old retired man. They did not put the molding back around the floor. They first said I would have the option of many tile selections and I picked one, then after paying decreased the selection to two tiles. It took over a month to finish two rooms.
This is the best flooring company in the city!! They stand behind their work. They installed a beautiful hardwood floor in my kitchen, foyer, and laundry room. Then, a few years later, my laundry room sink overflowed and caused the wood to warp. They promptly replaced my entire laundry room floor at no charge. I was so impressed that I recommend them to everyone!!
06/03/2012Provided by Citysearch -
Chico did a fantastic job. I got all my floors refinished and new wood flooring put in to the hallway and kitchen - he did it all which was great because usually you have to have one company refinish and another put in the new floor. Since his guys did tyhe whole job they were able to get the color of the floors to match perfectly. I was so happy with the job, I had Chico redo my kitchen - granite countertops, tile backsplash, and new sink and faucet - it came out better than I could imagine. Chico knows all the best local places so he was able to get me great discounts on everything - it eneded up costing me half of what they would have charged me at Home Depot!
03/07/2012Provided by Citysearch -
We used Chico to refinish hardwood floors and replace a kitchen floor. He did an excellent job on all the rooms. he did everything he promised and also had his man come back to make sure everything was done properly. I would use him again in the future
10/11/2011Provided by Citysearch -
Very poor experience with this company in late September 2011. Was clear, in conversation with the workers, that the company rents the refinishing equipment and subcontracts employees. Salesman Chris promised hands-on supervision but was never seen at the worksite once. Never even called the night before the work was to start in order to confirm anything. I called him, and I received a brief text message in response. Chris didn't follow up on anything he promised. In the middle of the job, the workers stopped showing up---they literally abandoned the work. My husband called the main number. Explained that he had concerns about Chris. Secretary immediately responded, ""Yeah, he's done some slimey things lately. We don't know how much longer he's going to be with the company."" Lovely. My husband was transferred to Chico. He promised to look into the matter and return a call to my husband within 10 minutes. We never heard from him again. Period. My husband made two further calls, and Chico was never available, nor did he return the calls. We are contemplating a small claims action at this point. I would never use this company again. It's clear from the reviews that service is very hit-or-miss. I don't think this is a reputable company or even a substantial company that owns equipment/has regular employees and has the capability to stand by it's work. In retrospect, for instance, I would ask for insurance information, in case the subcontracted employees create substantial damage in your home. If you want a cut-rate experience that could easily go bad, then take your chances with this company, I guess. If you are looking for a legitimate refinishing company (as I was) then I would never use this company. The outcome is too und=certain.
09/26/2011Provided by Citysearch -
I hired Chico to refinish my floors. The deal was that it had to be done before I moved into my house.
He asked for half up front, half at completion. Charged me, sent a crew to my house, then had them leave....didn't finish the job when he was supposed to. In fact, didn't finish it at all. He pulled his crew to go to a job that would get them more money, leaving me and my family screwed and moving into a house covered in saw dust.
On top of that, he charged the rest of the money, without my consent...and still has not completed the job. Every time I call he spews more lies ""I refunded you the money,"" ""i'll do the job this day,"" and he NEVER follows through. I am going to the magistrate to sue him. Had to hire other workers to do the job.
DO NOT TRUST THIS MAN OR HIS COMPANY WITH YOUR HARD-EARNED MONEY. He will tell you lies every time you speak to him, and you will be left with unfinished work.
09/08/2011Provided by Citysearch -
Chico doesn't know how to estimate jobs or bid contracts. He will promise you the world, even put it in writing in the contract and then not follow through. He worked on one wood flooring job, which still isn't done even though it's been 7 weeks since they left. The bathroom job never got done and he took my half of money for it too. He says it will be tomorrow, then the next day, then next week -- 5 weeks later and nothing. He says he went over budget on the wood job. Don't let this man in your house, hire a professional.
Our deck and kitchen floor was just completed. The barbeque is on Sunday and we are ready to entertain. I can't believe how beautiful the deck looks. The bamboo floors in the kitchen are breathtaking. Thank you Chico and Perfect Flooring for all of the hard work that you guys did. What a company.....they did what they promised to do!
Thanks Chico, Chris and Uri.......the ceramic on the bathroom floors is perfect. I am glad I took your suggestion to also tile the walls. All three bathrooms look so much larger. Now Sandy wants new carpeting on the bedroom floors,..,....see what you started!. We definitely will be doing business with you again. Thank you Chico and Perfect Flooring.
05/19/2011Provided by Citysearch -
Dont let them in your house. Chico is a theif and does not care about your job just getting money. Dont tell hime anything about you he will use it to get more money. He does not pay his workers so they will walk out on the job. His worker dont work for him but he will tell you they do they are independent contractor. WATCH IT he will 1/2 do the job.
04/12/2011Provided by Citysearch -
My wife and I had an excellent experience with Perfect Floors of Pittsburgh. Chico was very attentive to completing the job and especially concerned that we were satisfied with the entire process.
The flooring portion of the project turned out to require several days of demolition that was unanticipated by Chico when he bid the job. Chico, Perfect Flooring’s owner, must have lost a significant potion of his profit due to the unforeseen work. He remained gracious and persisted in insisting that the finished product and our satisfaction was what really mattered.
Yuri, the gentleman who installed our flooring and kitchen backsplash, was a true professional and did everything within his power to make the project look as good as possible.
This was my first experience with perfect floors, and I wish I had started dealing with them a long time ago.
11/29/2010Provided by Citysearch -
We used Perfect Flooring ten years ago to put hardwood floors in two rooms, and we were extremely pleased. Recently, we used Perfect Flooring again to install hardwood in our family room and wood laminate in four bedrooms. Again, we are very happy with their diligent work and excellent products. Their worker was highly skilled and efficient. He paid great attention to detail and kept the job site clean. Chico, the owner, went to great lengths to ensure we were satisfied with the product and the results of the work. I highly recommend this company.
11/19/2010Provided by Citysearch -
Lou & Lisa (Outside contractors that work for this company) (if they haven't been fired already) are HORRIBLE!!!! They ruined our hardwood floors!! On top of that they stole a package that was delivered to my house.
Chico the owner of Perfect Flooring, resolved this issue to our satisfaction. He gave us a full refund. I feel bad that he had such horrible people working for him!!
09/16/2010Provided by Citysearch -
Please do not make the mistake I did. I spent $8000.00 dollars to refinish my hardwood floors and it looks like a rookie did it. I could have done a better job myself. On top of all that they broke a couple of my bathroom tiles and have never come back to fix them.
08/02/2010Provided by Citysearch -
I just used Perfect Flooring Pittsburgh to refinish the floor in three rooms and a hallway in house that I just bought. Chico, the owner, was very friendly and helpful. He was able to schedule an appointment for the estimate very quickly, his price was good, and he got the job done very quickly. I'm very happy with the results.