Five Star Dentistry
1910 E Carson St, Pittsburgh, PA 15203
Sub-Specialty: Primary Dental Care
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02/20/2012Provided by Citysearch -
I have never been subject to such blatant misdiagnosis. Dr. Boak told me I needed a ROOT CANAL and had FOUR cavities.
His staff aggressively tried to upsell me on oral cancer screening, deep gum cleaning and fluoride treatment. When I declined the deep gum treatment (after the third time), I was told I had to sign a statement signed also by a ""witness"", the receptionist Polly, saying I was advised to get the gum cleaning but was ""waiving"" the treatment. This is when my BS Bells went off...
Upon getting a second opinion I learned I have ONE cavity and NO ROOT CANAL (I do need my filling that was diagnosed a root canal to be replaced with a crown -- MUCH less invasive and expensive- My root is actually very healthy). Equally troubling is that I learned that the deep gum cleaning is actually detrimental to healthy gums.
It's truly scary this place is in operation, preying on people who will listen to whatever a Dr. tells them. The dentists I consulted with for my second opinion were in shock when I told them Dr. Boak's diagnosis.
BE WARNED! This establishment is not in business to help people. It is clear they want to do as much to your mouth as possible to make as much money as possible.
I will say the hygienist was nice.
11/22/2010Provided by Citysearch -
They tried to sell me Invisiline...I'm 31 years old and have NEVER had crooked teeth, let alone have a dentist recommend braces! They also tried to sell me an oral cancer screening for $65. I'm virtually at 0% risk based on my criteria. Never going back.
From the time I entered the door and was greeted with a smile and warm handshake -- this was a very very nice office. The staff took time to explain my insurance, and the procedures -- very caring -- which I needed because I am a little phobic.
The Dr. was wonderful...during treatment I had a back massager and after I was given a protein shake and lip balm. They treated me like family and not just another person. In my book Dr. Boak and his staff earned those 5 stars! I am a patient for life.
Dr. Boak is Fabulous! He took time to go over the procedure and answered all my questions. And the results on my veneers -- well better than I could ever imagine! Great customer service, fantastic results! I highly recommend Dr.Bryan Boak.
Staff was extremely nice....they know how to go the extra mile to satisfy their patients!