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We'll Pick You Up

General Info
Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Wilkinsburg, PA. Just one of the 7,200 branches in over 30 countries helping with your car rental needs. Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs - and local car rental customers are picked up at no extra cost. We are committed to doing things the right way: taking care of our customers, our employees and the communities we serve. It's what we call "The Enterprise Way," and it has been the foundation for our growth and success for more than five decades.
Services/Products
Pick Ups
Brands
Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
Payment method
cash, check, amex, discover, master card, visa
Categories
Car Rental, Automobile Leasing, Truck Rental, Van Rental & Leasing

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CM
C M.

01/27/2014

Overall

I was given the options for deposits, covering gas during my rental, etc. I made it clear I wanted a rental that would be 100% covered by my auto policy and put down my deposit. Long story short, I received less than half of my deposit back because at the end they charged $5 more a day than what I was told it would be and took it out of my deposit. In person and on the phone, the employee I dealt with was arrogant, rude, interrupted, put me on hold for 10 minutes at a time, and told me he didn't have time to wait on me then hung up. If your employees don't have time to address bad business practices and explain charges, then either Enterprise needs to find new employees or hire a few more. Regardless I will never go back to this location and will advise others to avoid it as well.

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