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Data Retrieval Pittsburgh

(1 Review)

Pittsburgh, PA 15220

(412) 419-1424

OPEN NOW
Today: 9:00 am - 5:00 pm
23
YEARS
IN BUSINESS
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Data loss got you down? Data Retrieval will turn it around! Fast, Dependable, Affordable, Expert Data Recovery Service located in Pittsburgh, PA. Professional Recovery for Results Right Away.

General Info
DataRetrieval.com provides affordable, professional data recovery, data forensics, hard drive recovery, RAID data recovery, data migration, and data backup services. It has been offering splendid data recovery solutions for customers from the city and its nearby areas for last 16 years. The company offers data recovery solutions for almost all types of storage media. Its services include desktop data recovery, hard disk recovery, laptop data recovery, server data recovery, database recovery and RAID data recovery. Moreover, the company can repair any brand of media, such as Sony, HP, Seagate, Western Digital and IBM etc. The company has performed many data recovery cases and it is confident that whatever the type of storage media, it can offer a perfect solution for data recovery. The long-standing reputation for successful results and exceptional customer service has enabled DataRetrieval.com to continue to grow at a rapid rate with new receiving offices and repair centers being opened all the time.
Hours

Regular Hours

Sat - SunClosed

Extra Phones

TollFree: (800) 761-0083

Services/Products
Fast, affordable and reliable service in Pittsburgh that delivers cost-effective and confidential data recovery: Hard Drive Recovery, RAID Data Recovery, Server and Network Storage Recovery. Free shipping - Free Diagnostic - Local Service Data Recovery Services:
  •     Hard Drive Recovery;
  •     RAID Data Recovery;
  •     Server Data Recovery;
  •     Digital Media / iPod / iPad / PDA;
  •     Email & Database Recovery;
Recovery after all types of data loss:
  •     Human error: Data deletion or overwriting due to accident;
  •     Corrupt file system: Operating system crash or virus;
  •     Hardware failure: HDD failure or CPU failure;
  •     Location-related: fire, flood and electricity outage;
  •     Crime: Theft, hacking, worm, virus, hacker attack;
Any Make, Model, or Type:
  •     Fibre Channel, SATA, SCSI, SAS, EIDE, IDE,
  •     USB, HDD, RAID, SSD
  •     Hitachi, Seagate, Samsung, WD
We are providing data recovery for all RAID arrays:
  •     RAID-0 data recovery and repair
  •     RAID-1 data recovery and repair
  •     RAID-2 data recovery and repair
  •     RAID-3 data recovery and repair
  •     RAID-4 data recovery and repair
  •     RAID-5 recovery and repair
  •     RAID-6 recovery and repair
  •     RAID-10 recovery and repair
  •     RAID-50 recovery and repair
  •     RAID 0+1 recovery and repair
Brands
Acer, Apple, Buffalo, Compaq, Dell, Fujitsu, Gateway, HP, Hitachi, IBM, Kingston, LG, Lacie, Lenovo, Lexar, Maxtor, Quantum, Samsung, SanDisk, Seagate, Sony, Sun, Toshiba, Western Digital
Payment method
all major credit cards, paypal
Amenities
  • Free shiping and Free drive Pickup
  • Free Diagostic Service
  • Forensic Data Recovery
  • Emergency RAID data recovery
Why Data Retrieval Pittsburgh for Your RAID Data Emergency?
  • We can provide complete RAID data recovery in less than 24 hours!
  • We offer the most affordably priced and cost-effective RAID data recovery services in the industry today!
  • Our engineers and customer support team are available to start your RAID data recovery 24/7/365!
  • We’ve achieved an impressive record for successful total RAID data recovery in over 90% of RAID arrays that we’ve diagnosed!
Languages
English, Russian, Spanish
Category
Computer Data Recovery

COUPONS & DEALS

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Reviews

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Herman S.

02/18/2014

Overall

I had a hard drive crash in September 2013.



It was my first experience with a crash, ever, and I foolishly chose the first company I happened to come across, thinking they would all be similar. I made such a poor choice. Overall I had experience with 4 different companies, and Data Retrieval was by far the worst.



First, their website is very misleading. You pay $99 for a 24 hour diagnostic service, with a one week turnaround time. Most companies have similar turnaround times, though will diagnose your problem for free. After I submitted my drive and case, they quoted me about $3000 to fix the problem, which I thought was ludicrous. I later found out that this was in fact, very overpriced. They also offered a cheaper alternative of about $1600, but said the process would take 6-8 weeks. I took the cheaper price and was resolved to wait. I was very stressed at the time, and didn't realize how ridiculous it was. They said there was an 85-90% chance of recovering everything, and that they were very confident they would be able to do so, so I tried to relax.



A few weeks in, I got in contact with them and founnd out that they hadn't even started to do any work. At 6 weeks in, I finally got an update, though no practical answer as to the actual condition of the drive. I was told to wait, and that they were still very confident they would retreive my data. 7 Weeks in, same update - just wait, we are confident. I would email my case worker, call and leave messages, and would never get a response. I could only talk to the receptionist, who could only give me vague answers.



Over 8 weeks in. I call my case worker repeatedly, and instead of returning the call he finally sends me an email, saying they failed.



When they shipped my drive back, they had to send it to a fedex store instead of my address due to a technicality with my billing information. The fedex store wasn't even a fedex store. It was some obscure packaging center that wasn't even associated with Fedex. I had to pay them $10 just to pick up my drive.



Literally every other company I tried afterwards offered me a better price, had better customer service, faster turnaround times, and were simply easier to manage overall.



5 months later, I found out I'm being billed for an online server to backup data. What?! They had never provided any information regarding this service whatsoever. Apparently, it was all in the fine print. They refused to refund these charges, despite me having no knowledge that this thing even existed. The company name on my checking account wasn't even consistent with the others I had received.



Their communication skills are terrible. Everyone who works there is some type of foreign. Their grammar skills within emails are full of spelling errors and mistakes. They do not communicate clearly, and do not give practical updates or advice.



When I tried another company, I was shocked at how superior the service was in every way. People spoke to me clearly, gave me realistic expectations, and were very prompt and direct with their analysis. I was like night and day compared to these amateurs.



DO NOT USE THEM! Literally any alternative will suit you better.

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