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Provided by Citysearch
New location, Great Sushi, BYOB!

Chaya is an excellent neighborhood Japanese restaurant. They recently just moved to a location right up the street, which allows for much more space for seating. (Before it had a smaller seating area and, due to the fact that it is so popular, was always crowded.)

I literally go here at least once a month, and I have never had bad service. The waitresses are always very friendly, attentive, and knowledgeable about the menu. There dumplings are great, and all the sushi is delicious. I cannot speak to their entrees, but their sushi is some of my favorite in Pittsburgh.



Provided by Citysearch
Never Go Here

The customer service here is the WORST. The waitstaff rushes you out as soon as you pay. My friend and I were in the middle of a serious conversation about an ill parent, and the waitress interrupted our conversation within 2 minutes of us paying our bill to tell us to leave.

Moreover, the fish is not particularly fresh, and is overpriced for what you get. I have lived in New York City and Tokyo, and people who say that Chaya's sushi is so authentic clearly have never eaten high-grade sushi in their lives.



Provided by Citysearch
Terrible service, cramped space

Awful!!! The waitress was very rude to us and when we received our check. On a credit card receipt from a restaurant, you know that blank space after the word ""Tip""? Well the waitress wrote herself a $10 tip which is illegal! Even if gratuity is automatically added, a restaurant has to state that on their menu, and who ever heard of automatically adding gratuity for a party of 3? She's lucky I didn't complain about this because I wanted to get out of there for how mean she was to me and my two friends.

Terrible, terrible service! I don't understand why she was so rude to us, we weren't making a fuss like we could have... even after she altered our credit card receipt which is extremely illegal.



Provided by Citysearch

I would suggest getting there early, or you will wait for a table. Authentic Japanese cuisine and atmosphere, but at authentic Japanese (Tokyo metro area) prices. The sushi and sashimi are as good as any inland restaurant can be. Overall, I would recommend this place over any other Japanese restaurant in western PA.



Provided by Citysearch
Only for good sushi

The sushi is great, but other regular japanese food is way to overpriced for its taste. And the waitress is really rude. Avoid going at peak times, you will have to wait for at least an hour to get seating since the place is real tiny.



Provided by Citysearch
Very Authentic

One of the problems with Japanese places in Pittsburgh is that so few have staff that actually speaks Japanese. Chaya is NOT one of these. If you are trying to pick up Japanese and want to try it out on people who 'wakarimasu,' this is your place.

Aside from that, the food is excellent. They have an amazing selection of sushi, including the extremely hard to find Toro (fatty tuna). Their dinners offer a lot of food.

The only negative I'd say is that the price for Sushi is a bit high for this area, but if you are looking for quality over quantity, Chaya wins hands down.



Provided by Citysearch
Fantastic Sushi/Sashimi & Japanese food! Yum!

Surprised by the 1st (&only) negative review of Chaya, thought I should respond-it's rated so high because it's excellent! Just returned this evening & again were not disappointed. Sure, the proportions aren't what you'll find in Kyoto, but are certainly par for American restaurant standards. The quality, however, is 2nd to none in the area. Also, it's the only place in Pgh that makes their wasabi in house-fresh off the root! Go & decide for yourself.



Provided by Citysearch
Awful sushi and japanese food! Yuck!

We just ate at this place for the first time based on the city search rating. It was awful. Everything. Here is a list of what we ordered: edamame, miso soup, chicken teriyaki, spicy tuna roll, dynamite roll, tuna nigiri, salmon nigiri, and ama ebi. Nothing tasted good, the rolls were real scroungy, the nigiri was thinly cut, and the chicken had an awful consistency. Basically I dont know who rated this place so high but it was awful and we will never be returning.

ro ogi


Provided by Citysearch

I travel a lot for my job, and we go to many great restaurants while we travel. This place is right at the top of my lists of favorite sushi places in the US. I put it at the top of my list, up there with Nobu. It is no-nonsense, unpretentious, incredibly delicious sushi. I have no idea where he gets fish like this in Pittsburgh.



Provided by Citysearch
Very good.

Very good oysters and sushi -- much better than most Japanese restaurants in Pittsburgh. Atmosphere is excellent -- room is well-lit and peaceful.



Provided by Citysearch
Makes the native Japanese ""feell at home

Twice now, I have taken Japanese visitors to Chaya for dinner -- in both cases, the food, ambience, and staff have made them feel at home, and both visitors actually made that comment. I usually go early to avoid waiting, but even when I have had to wait for a table, it has been well worth it! Some of the Japanese traditional dishes Yasu makes are things I've eaten in Tokyo but have rarely seen in the US. Chaya is way more than sushi! One thing I really appreciate is that Yasu won't serve items that are not fresh enough/ripe enough to make the perfect dish - I know few chefs that are that meticulous!



Provided by Citysearch
Incredibly good sushi

Very small place, very little waiting room. Weekends can have long waits; they do not take reservations. Sushi is excellent and the Japanese food is tasty too. Can be very expensive, but it is worth the money.

More Info

General Info
About Chaya Japanese Cuisine We offer authentic Japanese cuisine in Pittsburgh since 2001. The name "Chaya" means a resting place where travelers could rest and take a light meal while traveling in feudal Japan. We hope our Chaya can serve as a place for refreshments along your long journey of life Since its opening in November, 2001, Chaya has been crowded with Japanese food lovers. Chaya's price range starts as low as $10 per entree, while "kaiseki" special course meals can be $80 or more. What is worth noting is that Chaya's food is served in "American" quantities while made with close to 100% Japanese taste. We serve the same dishes as restaurants in Japan, with the same quality, but 1.5 times the quantity.
Extra Phones

Primary Phone: (412) 422-6710

Phone: (412) 422-6710

Payment method
master card, visa, all major credit cards
Price Range
East End, Squirrel Hill South
Japanese Restaurants, Asian Restaurants, Family Style Restaurants, Restaurants, Sushi Bars
Other Information

Good For Family: Yes

Good For Groups: Yes

Good for Kids: Yes

Cuisines: Japanese, Asian, Family Style, Sushi

Price Range : Average

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