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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

MonClosed

Payment method
all major credit cards, discover
Location
Ross Town Ctr
Categories
Wedding Supplies & Services, Wedding Reception Locations & Services, Bridal Shops, Wedding Planning & Consultants, Formal Wear Rental & Sales, Party & Event Planners, Women's Clothing
Other Information

Bike Parking: No

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Reviews

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Sean C.

09/20/2015

Overall

My name is Kathy Crimm and I wanted to write this review because Jan and DL were exceptional. My experience was nothing but the best. From the time I walked in the door until my last fitting they were their ready and willing to help. I looked and felt almost as good as the Bride. Thanks Carlisle and staff.

xtinapa

12/19/2010

Provided by Citysearch - 
Overall
Great experience

I just went to try on wedding dresses on th 18th of December. I had a really great experience and may have found my dress. Amanda was my salesperson and she was so helpful and wonderful. There were a few other women that worked there as well and their input was welcomed. I really liked Carlisle's and would recommend this store to any bride looking for their dress.

Rlasota

06/01/2010

Provided by Citysearch - 
Overall
Costomer Service TERRIBLE

The swatch given did not match the dress. Salesperson response, ""Not my problem!""

Pitt8

02/06/2009

Provided by Citysearch - 
Overall
Worst experience trying on dresses!

This was the worst experience I have had trying on wedding dresses. 1) WEBSITE: I asked to see a dress that was on the website and they had no idea what was on their website. I tried to describe it, still nothing. Then I asked if the could pull up the website and they said they didn't have internet.
2) Employee: the girl I had to help with dresses just said ""Go through and pull the dresses you want to try on."" I told her I was new to this and wanted some of her suggestions. She pulled a few dresses but wasn't very excited about me being there at ALL!
3) Dresses: It was a small selection and a lot of the dresses looked like they were 10 years old with fraying ends and makeup stains on the dresses. The worst part is that most of the dresses were a size 6 or 8 and I need a 10 or 12. All of the dresses looked horrible on me b/c they were no where near my size, not to mention this is supposed to be a good experience for a new bride, instead it was humiliating. I am not a big person but I am not a size 6 either! They told me I didn't have to bring anything with me when I asked if I needed to bring a bra or shoes or a slip. They didn't give me a slip and the strapless bra was very old and poorly made.
4) Bridesmaids dresses: The selection was poor and there were several dresses that had styles of the 1980s or dresses that someone would wear for an ice skating or dancing with the stars routine. By those dresses being at this place, I knew this was not the place for me.
I have since been to nicer bridal shops and had a great experience. Some of my friends had a better experience at Carlisle's but I wanted to share mine. Just being honest.

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