In mybook® Other Collection (edit)

Added to your other collection.
Removed from mybook!

We took this business out of your other collection.

Sponsored Links
Hours

Regular Hours

24 Hours Service Monday-Sunday

Extra Phones

TollFree: (866) 628-5740

Brands
Aarp, buick, cadillac, chrysler, dodge, ford, gmc, honda, isuzu, storage, volvo
Payment method
cash, debit
Neighborhoods
East End, North Oakland
Associations
Aarp
AKA

Budget Truck Rental LLC

Budget Truck Rental - Pittsburgh

Categories
Moving Equipment Rental, Truck Rental, Moving-Self Service, Packaging Materials, Moving Boxes, Trailer Renting & Leasing
Other Information

Specialties: Minivans, Cargo

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Rich V.

05/29/2017

Overall
Professionalism
Selection

After going in-person 2 days in advance to confirm that my truck would be available for pick-up, I got a call at 7:45 AM moving day that my 9 AM rental would, in fact, not be available and was instructed to call Customer Service. Customer Service wasn't open for 15 more minutes, and the CSR for Budget corporate was horrendous - even asked me "You can't change your move-in day?" after THEIR screw-up. It took the inventory manager over 2 hours to call me back with an option of another truck, further outside of the city, well after my scheduled pick-up time. Bad business, bad customer service - just a mess all around. While some of this wasn't the fault of this particular agency, I don't understand how it becomes my problem on the morning of my scheduled and confirmed pick-up that they don't have the truck needed. Shouldn't it be their responsibility to track it down? Use this company at your own risk... you may wind up running around the day of your move trying frantically to find another rental.

Sponsored Links
Feedback