Avalon Veterinary Hospital
120 Elizabeth Ave, Pittsburgh, PA 15202
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We have gone to this vet for years and wouldn't go anywhere else. The staff is kind and caring and the cost for treatment is very reasonable. I highly recommend Dr. Teresa Fitzgerald, who has taken care of the many cats we have had over the years. It is in a convenient, close location for us as well.
I had to take my two cats there, they are still sick, still have the same problems, all they took from me was my money until I was broke, all they had to tell me is that they have to make some tests, me asking how much would those tests cost me, the answer " over $1000" bravo, I don't have that kind of money, so now what, let them die??
No wonder people can not afford to adopt an animal, taking them to the vet is outrages unless you are rich, to pay for their fancy houses. There is no such thing then trying to help a poor animal, no it is all about how to make money, who cares about an animal being in pain, and who cares about a person not having money to pay them, they would not offer free help for the animal, this is very,very sad.
My two dogs needed medication for worms and a Depot steroid shot for itching. I new this is what they needed, but thought that I had to make an appointment in order to get it. Since I made an appointment I had to have an exam, $85.00 (for both dogs). (I didn't need my dogs checked out). I had stool samples of the pets naively thinking that this would help them make a determination as to what the worms were. The stool sample was $56 for them to examine and dispose of it. If I would have known that the stool sample was going to be that expensive I would have simply explained what the worms looked like which is what I did before even handing them the stool samples. Turned out that they didn't find anything and just went with what I described to them in the first place in order to make the diagnosis. I ended up walking out with a $200 Vet bill. Had i just been given the medication and the depot shot the bill would have been $63.
After I left, I got to wondering why it was so hi. I went back to speak with Dr. Fitzgerald and ask why I was charged so much when it was pretty easy to determine that all we needed is a worm medicine and a depot shot which should have only been $63. She proceed to ask me if I thought they did this stuff for free. I understand that nobody does anything for free. I responded by saying, had I know that all of these additional fees would have been added I wouldn't have wanted the services done. She told me that since I made an appointment we had to do the examines and since I offered the stool sample they examined it. She said I should have asked what the stool sample examination would cost. She also said that if I would have simply needed the depot shot and the medication I could have just received "just" that as well.
Bottom line, be sure to ask what every thing that is done to your pet or for your pet will cost and if it is absolutely necessary.
Capitalism is what makes our county great, but if someone at an auto body shop would have tried pulling this same kind of thing with the same mentality they would have been on the evening news.
05/21/2012Provided by Citysearch -
I brought in my cat for a surgery. She was very scared by a large dog in waiting room. I was surprised to find dog was owned by staff. Dr. Moore was unconcerned about staffs pets scaring my cat. She was unpersonal and did not treat my cat with the care I would expect in a vet.
Now we take our cat and dog to another local vet and we are very pleased with the care they receive there.
12/29/2011Provided by Citysearch -
Dr. Moore and his staff are most caring and capable. They go out of their way to accomodate their clients. My pets have always been cared for well. Dr. Moore goes the extra mile to exhibit kindness and gentleness to my pet family.
Thank you Avalon Veternary for the years of excellent care and love given to my animals.
Stay away from this place. Initially, I thought this place was OK -- I thought the staff were knowledgeable and caring, but that was because that was the only place I had ever known. This place sold me/gave my dog expired medication and when I had him cremated, I requested to have his ashes back -- staff neglected to fill paper work out correctly and I will NEVER get my beloved and faithful friend's ashes back. Thanks for nothing.
I have 2 cats and have never brought them to Avalon Veterinary Hospital. I bring them to Banfield in Petsmart in the North Hills to Dr. Tartar. They have been good so far. Try them instead if you value your relationship with your furry friend(s).
08/18/2011Provided by Citysearch -
This veterinary hospital sells/carries expired medication and has sloppy staff. My dog needed eye drops for his dry eyes so I went to the vet to obtain the eye drops, only to discover later that the drops were expired. Recently had my dog put to sleep and asked for the ashes to return home but due to a staff's negligence to fill paper work correctly and thoroughly, my dog was mass cremated and I will NEVER receive his ashes back.
09/23/2010Provided by Citysearch -
I have been going to Avalon Vet for over 25 years and have never found a better place for my animals. Years ago (when I was a single mother with 4 children) we have quite a collection of dogs and cats and Avalon Vet made arraingments for payments plus the multi-pet discount! Anytime any of the animals is sick, they will make sure my pet is seen that day. My daughter moved to the eastend of town and found a vet near her new home...she's back to Dr. Moore!
06/03/2010Provided by Citysearch -
For the most part, I have had good experiences here but yesterday I called to get a refill for Metacam for my 13 year old dachshund and was refused the refill because another vet who worked there (who wasn't there that day) that had prescribed it didn't notate why it was prescribed in the record. After answering numerous questions from both the person that answered the phone and another vet and assuring both individuals that my dog is doing better since she started taking the medication, I was told to wait a few days and see if my dog's condition worsens before refilling. The reason for this supposedly is because the drug has side effects which can create more problems (don't all drugs though?).
Bottom Line: While I appreciate the staff's concern, if another member of the staff had previously prescribed something that is helping my dog, I shouldn't be put through the wringer when I call for a refill.