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Extra Phones

Primary Phone: (412) 422-7337

Neighborhoods
East End, Greenfield
AKA

All Brand Electronics Inc

Brand Electronics Inc All

Categories
Electronic Equipment & Supplies-Repair & Service, Television & Radio-Service & Repair, Television & Radio Stores, Consumer Electronics

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Reviews

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PETE THOMAS

09/28/2011

Provided by Citysearch - 
Overall
STAY AWAY

I read all the reviews about bad service but said to my self ""maybe it was just people who have an ax to grind"". Well, those people are right. ALL Brand had my fancy TV for a few days, no call. So I called 4 days later and asked the status. They said the techician would be looking at it soon. OK, I gave them the benefit of the doubt. I called back three days later and was told ""we are behind, sorry. He will look at it today, and I will give you a call tomorrow with the status"". No call. Now we are up to a eight days. Called back four days later (two days were a weekend) and told. ""Sorry, we are runnng 12 days behind"". Then way didn't you say that when you took my TV? DO NOT USE THEM. They ask for a credit card even before they touch your TV. Did I mention I got quoted two different prices over the phone?Something about my zip code. RUN AWAY! They will NEVER see me again. Anyone BUT ALL BRAND ELECTRONICS should be your starting point.

DEAN YEMINS

08/03/2011

Provided by Citysearch - 
Overall
DONT GO HERE

This company was referred by the manufacturer they should be ashamed they have people like this representing them.I called on a Friday june 10th for service on my 42"" TV They said they could not come out until june 17th I said thats ok I can bring it to your shop They said They DONT HAVE ONE.This should have been the first RED Flag,But I wen along with waiting 7 days for service.They have been at my house 5 times since 6/17/11 could not fix my TV on on 7/21/11 they took my TV To there undisclosed location and I have not heard from them since I have called over 22 times with No retun phone calls.This has been a absolute NIGHTMARE.Stay away from this company they are thieves

wince10

05/25/2011

Provided by Citysearch - 
Overall
Outstanding TV and Stereo Repair

These guys really know wha they're doing! NEstled behind the building, they work away at repairing stereos and televisions quickly and with great knowledge. I have taken several pieces there over the years, and all have been fixed within a week to my complete satisfaction. Whatever electronic item you have, don't replace -- take it to these guys, save your money, and keep more junk from entering the waste stream

macnel

05/18/2011

Provided by Citysearch - 
Overall
tv repair

This place is amazing, a friend told me abou aAll Brand Electronics up in SqHill. I took over a PS2 console. The guys name was Simon. He fixed my kids game console within 4days and my kid wasa up an playing his games he was happy this place is great!!!

N2CIGARS

03/14/2011

Provided by Citysearch - 
Overall
TV Repair

Called on Thursday, TV was picked up on Friday returned repaired on Monday.

amura

03/14/2011

Provided by Citysearch - 
Overall
Electronic Repairs

I have been dealing with this place for awhile,and they are the best repair shop i seen .Quick fast service with a reasonable price ,I will continue to come here if i have a problem with my electronics

maxim

03/12/2011

Provided by Citysearch - 
Overall
great service

great service on my Samsung 52 lcd tv,thank you.

DENNIS HICKMAN

03/02/2011

Provided by Citysearch - 
Overall
RUDE, ARROGANT AND VERY IGNORANT PEOPLE!!!! TERRIBLE SERVICE

CALL THIS SO CALLED ""PLACE OF BUSINESS"" AND MAKE AN APPOINTMENT TO HAVE MY TELEVISION REPAIRED...THEY TELL ME THEY WILL BE AT MY HOUSE THE NEXT DAY...SO THE MORNING OF I CALL THEM UP TO SEE APPROXIMATELY WHAT TIME THE REPAIR PEOPLE WILL BE COMING...THE GUY TELLS ME HE FORGOT TO SCHEDULE ME IN AND THEY WILL NOT BE COMING TODAY AND THAT I HAVE TO WAIT ONE WEEK BEFORE THEY COULD GIVE ME ANOTHER APPOINTMENT...I THEN ASK TO SPEAK WITH A MANAGER AND I AM RUDELY TOLD THAT IT WAS A MISTAKE AND THAT THEY ARE ONLY HUMAN BEINGS...SO I SAID I OWN A BUSINESS MYSELF AND I WOULD NEVER SPEAK TO MY COSTUMERS THE WAY HE SPOKE TO ME ""ESPECIALLY WHEN THE COSTUMER IS RIGHT AND THEY ARE AT FAULT!!!!!"" HE THEN HUNG UP THE PHONE ON ME...SO UNPROFESSONAL!!!! DON'T KNOW HOW THIS PLACE EVEN STAYS IN BUSINESS WITH ALL THESE TERRIBLE REVIEWS...I GUESS I SHOULD HAVE READ THE REVIEWS FIRST...THAT WAS THE ONLY MISTAKE I MADE...THIS WAY I WOULD HAVE NEVER CALLED THIS PLACE!!!! I HIGHLY DO NOT RECOMMEND THIS PLACE TO ANYONE!!! HOW RUDE!!!!

linda hill

02/11/2011

Provided by Citysearch - 
Overall
Horriable Customer Service

This company took my Samsung 52""TV in For service 12/28/2010.I have not Received a single phone call since they have brought it into there store I have called five tiimes Finally Today I got a human on the phone he acted like I was bothering Him When I asked about my TV Thats been there for 7 weeks and still is not fixed.He cannot speak english very well so its hard to understand him,But I did understand him when he told me if I have a problem just come get my TV.He told me the parts still did not come in.I asked for the part number I called another shop and they have the part in stock,I have no idea why this company will not fix my TV and then lied about the parts,But I will NEVER Go back.

yuri12

01/03/2011

Provided by Citysearch - 
Overall
tv repair

They serviced my samsung lcd, very good and professional people,highly recommended

milla12

01/03/2011

Provided by Citysearch - 
Overall
tv repair

All Brands fixed my tv and demonstrated their good attention to the customers we are very lucky nto have them around

nancy curtain

12/28/2010

Provided by Citysearch - 
Overall
OutRaged

This company is out to take your money.They have had my TV for 3 months will not fix it and they will not give my money back.
They keep telling me my parts on back order,Now when I call they hang up on me.They are very rude and should not be in business.Thats not to mention they cant fix anything and steal customers money

LISA RODGERS

11/20/2010

Provided by Citysearch - 
Overall
Shoe Makers

This company came to my home took my money and never fixed my TV.Watch out for these people.
do not use them for any electronic repair.

al medrack

11/02/2010

Provided by Citysearch - 
Overall
Worst Service

This company came to my home to fix my samsung TV , They charged me $150.00 dollars.Told me they had to order a board this was august 5th it is now november 2nd and my TV still is not fixed.Every time I call them they say the part is on backorder.I told them give me my money back I will go buy a new TV they said No because they already ordered the part.Samsung has no record of them ordering any part.
They are out to take the consumers money beware of this company.......

dafireman

07/15/2008

Provided by Citysearch - 
Overall
quick service

very quick service on my plasma tv called one thursday, ordered part fixed on a monday called the following day to make sure that the tv is working would recommend to anyone

pat31336

06/09/2008

Provided by Citysearch - 
Overall
great tv service

Simon was wonderful, fixed my Samsung bigscreen HDTV ,explain all operation in ""our"" language so we can use it again.

pelakh

06/07/2008

Provided by Citysearch - 
Overall
very professional service for plasma tv

the fixed it fast,excellent customer service and technicians,It took them just 2 days for the diagnostics,parts ordering and repair

jack3

01/27/2008

Provided by Citysearch - 
Overall
not the greatest service, but...

All Brand Electronics is a decrepit shack across from the Giant Eagle north of Homestead. I brought my Panasonic receiver there for repair in December or 2007. I decided to take a hint from the review below and put a sticker with my name, address, and phone number on the receiver so the repair shop wouldn't have any excuse for losing it.



Dropping it off for repair went smoothly enough. I am told to expect a call in a few days. The next morning one of the service technicians has left a message on my answering machine about the receiver. ""What the problem is it?"" He wants to know. When I call back, the person I'm speaking to is annoyed because he thinks I'm calling to find out if they've repaired the receiver I dropped off just yesterday. I eventually get him to understand that one of the service technicians wanted me to call the shop and he says not to worry about it and reassures me that they'll call in a few days.



A month goes by and the shop hasn't called. I decide to call the shop. I ask if the receiver has been repaired yet and the person I'm speaking to puts the phone down for a moment to check with his colleagues. He picks the phone up again. ""It's fixed!"" he says cheerfully.



I go to All Brand the next day to pick up the receiver. The guy working that day is apparently not qualified to return electronics to their owners and doesn't know where my receiver is. ""Call first next time,"" he tells me. I call first the next day and drive to the shop again. After hunting through piles of electronic equipment and digging the remote out of the back room, I get my receiver back. I hook it up when I get home and am almost surprised to find that they actually fixed it.

mumof2

12/18/2007

Provided by Citysearch - 
Overall
What a nightmare!!!

I have a Samsung tv. I had this crazy Russian guy who I could not understand come to my home. He was rude and unprofessional. This was at the beginning of October. Today is 12/17/07 and I have yet to have my tv repaired. The guy took my tv in October. I have called daily to find out when I can get my tv back. They now do not answer my calls. When I do get a hold of someone there, they hang up on me. I have filed 2 complaints with Samsung, but have yet to get my plasma tv back. I WILL NEVER USE THIS COMPANY AGAIN!!! I am out thousands of dollars and an filing a suit against the con artist company. Give me back my tv!

mariss0

09/25/2007

Provided by Citysearch - 
Overall
Con Artist

Beware. First, he ""lost"" my phone number. Then, he made up a story about Panasonic not paying for the service. Then, he ""lost"" my equipment. Wouldn't return calls. Avoid!

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