I called Brookline Plumber after my refrigerator was delivered and found out we needed a water line valve replaced. Immediately Brookline said they'd come and they were right on time. He was very pleasant and did good work in short order. They have my business in the future.
I thought this was the Pittsburgh chain of the same name. It is not. I called and made an appointment. Don said someone would be there at ten and would call 20 minutes before arrival. By noon no one had called or showed up, so I called. I talked to Don again, he said he'd find out what the problem was and call right back. He never called back. I called 5 more times over the next 3 hours and it rang until it went to voicemail. My calls were never returned. I found another phone number for Don's Appliance online and talked to someone else. They were from the respectable business with the same name that I thought I was calling originally. Legit Don's sent someone out the next day. The number to call for the reputable chain is (724)916-0100. This guy is unprofessional.