My husband and I have rented from Lobos for the last 6 years. Our building is an older one in Squirrel Hill that needs regular maintenance, but we've been pleasantly surprised by our dealings with Lobos management. They're prompt in tracking the request by email (one time it got lost, but that's over 6 years), and the office staff is always polite on the phone. The repair guys they send out are cordial and professional. This week we needed the tub re-caulked, as the old caulk was falling out, and even though it's Thanksgiving weekend John came and did a thorough job of it. In the past they've sent Bruce to replace a ceiling tile that got rain-damaged. When the washing machine in the basement wore out a few years ago, they had a new one installed in a couple of days, so I never had to use the laundromat.The rent's reasonable and the neighborhood's great. I know there are some bad reviews on the internet, but with as many units as they rent out that's not surprising. Our own experience has been good--or we wouldn't keep renewing the lease.
I have been leasing through Lobos for over a year. My leasing agent was AJ and I would highly recommend him. I have dealt with various leasing agents while looking for apartments in Pittsburgh and AJ is definitely the most genuine. If you have any questions or concerns, he makes himself available and is always more than willing to help. AJ is the reason I resigned my lease for a second year. Any problems that have risen have been resolved promptly and immediately. As long as you communicate any issues with management, your time with Lobos will be smooth and easy. Thanks for all your hard work, AJ!
The apartments are well maintained and in a very safe complex. The staff does a great job of handling any questions promptly and going out of their way to make sure you're comfortable and satisfied. Never had or even heard of any complaints about their apartments or staff. This is by far the best realty company I've ever dealt with.
Terrible. Terrible and rude. Don't abide by the lease THEY wrote and don't fix anything for students
It took several months for them to fix a patio door that had a 2" gap in it, allowing for bugs to get in. While we were living in the apartment, I filed a claim with the Better Business Bureau because our door hadn't been fixed in months. A couple days later I received a phone call from the property manager, Mike, asking if I wanted to be evicted; because of the complaint I submitted and posting poor reviews on websites Mike threatened to evict me. Being fearful that I would have nowhere to live I withdrew the claim and posted excellent reviews for him, now that we're finally free, I feel safe enough to tell the truth. After the contract expired and we moved out, we received a bill for damages for just under $1,000. We demanded to see the damages and upon doing a walk-through, none could be found. Upon leaving the apartment, which now had a new resident, Mike said we'd be getting something from him in the mail. My mother, who co-signed the lease for me asked what we could be expecting and Mike didn't raise his voice, he screamed MONEY MONEY MONEY! It took over a month for them to pay our security deposit back.
These guys are lying sacks of turds. The contract we signed originally had water included in the rent, but a few months in they changed the terms. Then the water bill steadily increased month by month until it was about $90 because there was a leak in another part of the building. They refused to reimburse any of the tenants for the extra cost due to their poor maintinence, and the rent never went down. Also as a matter of course they will take as much from your security deposit as possible, saying things need cleaned when they don't. They insist on charging tenents for carpet cleaning even though there had definitely not been any done when we moved in and I never saw any carpet cleaners the whole time I lived there. They just charge you with whatever they think they can get away with. F these A holes, please don't rent with them. They are rude when you talk to them on the phone once you are a tenent. They are the worst kind of exploitive scum, knowing they can take money from you because they have the power to hurt your credit score, they're smug about it and unwilling to be reasonable because of it.
Been working with RPM pittsburgh for more then a year now.Highly responsive, responsible, great attitude team.Happy to leave my review for this team.Keep on doing the great job!
I rented at Weber Apartments in Dormont for one year. I thought all the reviews calling Lobos "slumlords" was blown out of proportion. It was not. And I regret the decision I made to rent with this company.From an overall standpoint, the employees are rude and the maintenance is terrible. I hope some of the examples below highlight their business practices:Whenever I called Lobos for anything - not just maintenance - their employees were downright rude. I'd been belittled, hung up on, and made fun of while on the phone with them. Any phone call you make will usually be met with someone irrationally hostile.Before I moved in, I was told that they would install grounded outlets and smoke detectors. That didn't happen. They didn't even bother to clean the apartment. It took several weeks of phone calls and a reminder that grounded outlets were a fire hazard the tenant would not be responsible for before they sent someone in. When my ceiling caved in from the broken AC unit above me, I spent two weeks breathing in the exposed, leaking, rotting boards above me before they bothered to fix it. It made me sick for awhile, since I have horrible mold allergies.From an apartment-specific standpoint, I wouldn't recommend this building to even my worst enemies and unfortunately, I didn't learn about these problems until after moving in. Lobos' website advertises a washer/dryer in the building. There is none, so you have to walk to the laundromat. The mailboxes don't have working locks, so a lot of your mail ends up stolen. I had to start getting packages sent to my work after they were stolen 3 separate times from my doorstep. The building is poorly insulated so if you use their heaters (no thermostat - just AC wall units that double as forced-air heaters that smell like burning?) you pay an arm and a leg to keep it above-freezing (to keep my apartment at 65 degrees, it cost $270/month). As it's an old building, there's also zero soundproofing. Thankfully the tenant above me also woke up at 6am, because if my alarm didn't go off, I could wake up to the sound of hers. I could hear the 30yr old man who lives with his mother below me puking every Sunday morning after a rough night out. On the bright side, it made up for not having cable -- constant entertainment.The cherry on top was when we started getting rats in our trash cans. Luckily they're skittish, so if you make a lot of noises on your way to take out the trash, they would typically run away before you got too close.Lobos charges rent at either competitive pricing or just-below competitive pricing. And it's not even close to worth it. I'd rather pay an extra $20/month to be somewhere that I didn't have the consistant anxieties that Lobos caused. It's a wonder they're still in business... but I suppose slumlords can survive for awhile like that.
Please God do not even begin to think about living under a roof that Lobos Management represents. I lived with them myself and had a horrible experience. This is nothing compared to my sister's experience...She had black mold underneath her shower tiling and when she called ( after hours ) to have someone come out and look at it, the representative told her there was "literally nothing she could be calling about that would make an after hours technician, despite the reason, come check it out"Not only is this a potentially deadly environment, but the lady (representative) hung up on me, claiming she would sue for "phone harassment" when I called afterwards in her stead, claiming she had already "dealt" with this issue.PLEASE PLEASE PLEASE for your own sake...this is not a one time issue. DO NOT LIVE ANYWHERE WHERE THIS CORPORATION COLLECTS YOUR RENT. Not only will your apartment look like crap, you will be treated like it as well. There is a REASON this company has one star. PLEASE DO NOT LIVE HERE. THIS IS NOT OUT OF BITTERNESS, THIS IS BECAUSE I HAVE A BRAIN.
Warning Military personnel -- do not rent from this company! BEWARE! They are making my enlisted son and daughter in law pay an extra month in rent because of a difference in 4 days between his verbal orders and his written orders. Terrible way to treat those protecting their right to run this company!Lobos Management --- Federal law is set out in the Servicemembers Civil ReliefAct, enacted in 2003 to amend the Soldiers’ and Sailors’ CivilRelief Act of 1940. It provides a broad range of benefits andprotections to service personnel including specific rights relatingto renting and leasing obligations.