Absolutely unprofessional, demeaning, an absolute bad decision.I bought a Groupon that does not expire until 7/24. I called to schedule an appointment and I was told that the owner no longer wanted to accept the Groupon. A lot of whispering on the phone about not wanting to take me. I was shocked. The manager abruptly got on the phone without sympathy or professionalism and told me she wasn't taking Groupons anymore because "customers didn't want to wait for services." What ever that is suppose to mean. I am now out well over 25$ and I would never give Universal Studio Hair Salon my business or time. If I could rate less than one star I would. Stay away!
This is a professional business that provided quality, knowledgeable service, enhanced the community with a well kept shop, and built her business with respect and a kind heart for her clients. CT
Friendly atmosphere. They take the time to style your hair the way you want it.
Now Victoria Bella Salon. Had a very bad experience with their waxing, regardless of informing them of sensitive skin issues. When telling the owner that my skin had broken out days after and had led to infected pores, was given a sorry with no resolution. Was informed recently that Victoria Bella Salon does not have proper licensing and would highly recommend people away from having anything done here, they are not professional.
Always great color, cut, and style! Always great service! I never will go anywhere else. They moved locations and I travel the extra distance just to get the same great service they have always provided!
I recently made an appointment with this salon and was asked "What type of hair do you have?" (I'm assuming she could tell I was black from my voice ) When I answered she said "We don't really do Ethnic hair anymore" That is discrimination! I was refused service because of my hair type . That is just so very ignorant! She was very rude !! I called Cardamone's hair salon who have no problem doing my "Ethnic hair" and were very kind and welcoming .
The atmosphere at this salon is very relaxing, and peaceful. This judge free salon is located on the business circle of swissvale so theirs plenty of parking spaces available. Queens studio exceed my expectations everytime I leave. Must I add he owner always make sure the clients are satisfied, happy and able to maintain the style at home. However I have to disagree with the first review . From my experience for one year and a half of being a clients their time and managements skills are better then most salons and their customer service skills are genuine and you can tell they really love what they do. The owner Tia and her vision for the salon will make a women Dream again and feel like they belong to the world and make us feel free and Sexy! I love it
Five stars for my stylist, but that's all! Staff is phony, atmosphere is stuffy and they are extremely annoying. Incessant emails and pressure to come back and buy products. Not going to happen.
The owner does beautiful sew-ins and quick weaves but braid styles are not their expertise. I went to get box braids, which were not done correctly and started to fall out within a week. They are very unprofessional with time management and customer service.
Cut & Color ServiceSatisfied Client for 8yrsLooking forward to serving the community of Sharpsburg