I am a little late writing this review. With three teenagers things always seem to get pushed to the side. We had our consultation on February 22, 2018 with Susan Polaski. We were on planning on replacing the carpet in our family room but decided to do tile in one of our upstairs bathrooms and tile in our mudroom also. Susan brought many samples for us to choose from and was very patient while we picked everything out. We did not have to wait long for installation although it did have to be done over 2 days since we had both carpet and tile. We only had a problem with the grout color in the upstairs bathroom. It was not the color we had picked out. Molyneaux came back and fixed the problem and even gave us an additional discount for the issue. We love our new floors and have received many compliments. We will definitely recommend Molyneaux to anyone we know who needs flooring in the future. The amount we paid was more than we were planning to spend but the quality of the work and the product was definitely worth the price.
5545 Forbes AvePittsburgh, PA 15217
From Business: America Buyers has a commitment to excellence. - Pittsburgh PA American Buyers has specialized in home furnishing for over 30 years. Our satisfaction guarantee is…
I should have written this a long time ago, but I kept forgetting. I've owned 5 homes. I've had new flooring put into every one of my homes (though one of them was completed by the builder, since it was a brand new home). I have NEVER had even 1/100 the problems I had with Rusmur.Thankfully, I always have flooring and painting done BEFORE I move (well, I try to...). They did MASSIVE damage to the walls that had already been painted (part of the corner was actually missing. They damaged cabinets. They left the one sink disconnected so when we tested it water shot EVERYWHERE in the powder room. They didn't secure the dishwasher again. They tried to charge us for moving our washer and dryer (which WERE NOT THERE YET, since we hadn't moved into the home yet). The guys who did the carpet were great and competent. Sadly, the guys who did the main floor were TERRIBLE. We went with laminate, since I didn't want the care that goes with hard wood and our dishwasher, washer, and dryer are all on the main floor. According to the guys who investigated later and the fact that we visited EVERY day but never saw a roller, it's clear that the first time they did the flooring they messed up a few things. 1. The flooring wasn't at the home for a few days to get acclimated to the weather. 2. They did not roll the flooring to secure it.They told us they'd never seen this problem before, but my dad's girlfriend's friend and her husband had EXACTLY the same thing happen in their Collier home with Rusmur, so we know that's a lie.After months and months of them messing around, they FINALLY finished our floor SIX MONTHS LATE. Then, they had the audacity to think that we owed them the full amount. My instinct because of the sheer audacity was to sue them for the ENTIRE amount we had done - especially since as soon as they required more than 1/3 down their contract went against PA laws. But, in the end we settled and gave them a little more than the half of the money they already had. They were WAY overpaid for the flooring (which still has some gaps and is peeling up in one place), but we never have to deal with the jerks there again and it was worth it to just remove them from my life.I wouldn't wish Rusmur on my worst enemy. Avoid them at all costs. Also, as a side note... if ANY contractor tries to make you put down more than 1/3 of the money and is requiring that - be sure to point out that by PA law they can only require 1/3.
After shopping at many different places, we finally chose Molyneaux and we are very glad we did. Worked with Susan P. and she was wonderful! She spent over three hours with us choosing colors, carpet and explaining the differences between the carpets. Installation was amazing. Very professional. All questions were answered and the experience was very satisfying. I highly recommend Molyneax.
Nick was very helpful in picking the right carpet for my house, you can tell he has years of experience. His crew was fast and efficient, they cleaned up their mess 100% when they were finished and the final price was in line with the estimate. I would recommend Tomson Brothers Flooring to anyone. Thanks Nick!
Office staff and owners were amazing and helpful. They knew their stuff. I would use them for future jobs and recommend them to others.
I was referred to Molyneaux by a friend. I stopped in on a Saturday afternoon and was pleasantly surprised. All my questions were answered and it was a no pressure conversation. Susan explained how Molyneaux did business and scheduled an appoint for the coming week. Susan arrived at our home and got right to work. She was friendly, knowledgeable and professional. I was truly impressed.The installation went as scheduled. The gentleman were professional, efficient and did a great job! The quality of the carpet is great . My husband and I love walking on our newly carpeted floors.Thank you Molyneaux for a great customer experience! I would definitely recommend Molyneaux for your carpeting needs!
What a nightmare. Part way through the job he informs me that he won't fill the holes from the carpet"s tack board. Who would have their floors redone and keep the holes in the floors. He doesn't own equipment he has to rent it.
We used this company and had nothing but problems. Workers were pulled off our job to start another job. We were harassed for additional money multiple times. They would not answer our calls. We were not stratified and they refused to fix the issues, again asking for additional money. Then they charged our Capital One card with out our authorization. We are still fighting them since the Capital One gives them 90 days to dispute and we get only 14 days. Their workers stole money & a gold necklace and the police tells us there really is nothing that they can do. The worst experience ever. I wish there was more I could t do to let people know how terrible this company is.
Tile doctor did a repair job for us, new cement board and re-use carrera glass tiles in shower/tub. Great good, clean looking work, looks great!
My husband and I used this company for our rental property and were very impressed. They gave us a fair price, and started working on our floors within 2 days of signing the contract.. We absolutely love our hardwood floors and would definitely recommend this company.