I should have written this a long time ago, but I kept forgetting. I've owned 5 homes. I've had new flooring put into every one of my homes (though one of them was completed by the builder, since it was a brand new home). I have NEVER had even 1/100 the problems I had with Rusmur.Thankfully, I always have flooring and painting done BEFORE I move (well, I try to...). They did MASSIVE damage to the walls that had already been painted (part of the corner was actually missing. They damaged cabinets. They left the one sink disconnected so when we tested it water shot EVERYWHERE in the powder room. They didn't secure the dishwasher again. They tried to charge us for moving our washer and dryer (which WERE NOT THERE YET, since we hadn't moved into the home yet). The guys who did the carpet were great and competent. Sadly, the guys who did the main floor were TERRIBLE. We went with laminate, since I didn't want the care that goes with hard wood and our dishwasher, washer, and dryer are all on the main floor. According to the guys who investigated later and the fact that we visited EVERY day but never saw a roller, it's clear that the first time they did the flooring they messed up a few things. 1. The flooring wasn't at the home for a few days to get acclimated to the weather. 2. They did not roll the flooring to secure it.They told us they'd never seen this problem before, but my dad's girlfriend's friend and her husband had EXACTLY the same thing happen in their Collier home with Rusmur, so we know that's a lie.After months and months of them messing around, they FINALLY finished our floor SIX MONTHS LATE. Then, they had the audacity to think that we owed them the full amount. My instinct because of the sheer audacity was to sue them for the ENTIRE amount we had done - especially since as soon as they required more than 1/3 down their contract went against PA laws. But, in the end we settled and gave them a little more than the half of the money they already had. They were WAY overpaid for the flooring (which still has some gaps and is peeling up in one place), but we never have to deal with the jerks there again and it was worth it to just remove them from my life.I wouldn't wish Rusmur on my worst enemy. Avoid them at all costs. Also, as a side note... if ANY contractor tries to make you put down more than 1/3 of the money and is requiring that - be sure to point out that by PA law they can only require 1/3.
5545 Forbes AvePittsburgh, PA 15217
From Business: America Buyers has a commitment to excellence. - Pittsburgh PA American Buyers has specialized in home furnishing for over 30 years. Our satisfaction guarantee is…
We worked with Susan Polaski we had a runner installed in the hallway and down the stairs in September. The experience was amazing from beginning to end. We started in the store with some ideas and the in house consultation was great, the samples were exactly what we were envisioning! The install crew was prompt, fast, and did a wonderful job and left a clean work-space when they were done. So happy with the finished product!
After shopping at many different places, we finally chose Molyneaux and we are very glad we did. Worked with Susan P. and she was wonderful! She spent over three hours with us choosing colors, carpet and explaining the differences between the carpets. Installation was amazing. Very professional. All questions were answered and the experience was very satisfying. I highly recommend Molyneax.
Office staff and owners were amazing and helpful. They knew their stuff. I would use them for future jobs and recommend them to others.
I was referred to Molyneaux by a friend. I stopped in on a Saturday afternoon and was pleasantly surprised. All my questions were answered and it was a no pressure conversation. Susan explained how Molyneaux did business and scheduled an appoint for the coming week. Susan arrived at our home and got right to work. She was friendly, knowledgeable and professional. I was truly impressed.The installation went as scheduled. The gentleman were professional, efficient and did a great job! The quality of the carpet is great . My husband and I love walking on our newly carpeted floors.Thank you Molyneaux for a great customer experience! I would definitely recommend Molyneaux for your carpeting needs!
After a rocky start, Floor Designs came through with flying colors. The installer had problems removing very old padding but resolved the issue. He did an outstanding job on the installation and we couldn't be more pleased with the quality of the carpet. Highly recommend
They let employees come to work drunk
I decided to replace all of my carpet downstairs. The carpet was really worn and outdated. The in-home sales consultant, Erin, was very helpful. She helped me select a very beautiful carpet. The installers were very professional, completed the job in a timely, fashion, and cleaned up nicely. I'm very impressed with the final results.
Wife & I were at Ikea & saw this store across in the shopping center. Met some really nice people & they had a ton of rugs. We had no idea what we needed but they showed us exactly the right rug at an unbelieveable price. We almost bought a cheap, machine made rug at Ikea and are so glad we upgraded to a beautiful handmade original Persian. Very proud to show it off in our livingroom & tell everyone what a great store World of Rugs is. To your crew & staff.....Job Well Done !!!
Hey I bought this very cool Tea stained Peshawar with a kind of blood red vine border the rug just spoke to me I couldn't take my eyes away from it I love it tonight I will buy a nice bottle of wine and a great conversation will follow I felt like the sales rep was very helpful to me he not only took a great amount of time to show me rugs but when we found the rug I fell in love with he was able to tell me about the region it came from this is an art gallery inside of this store I will go back again I am now a true rug lover