The BEST bike shop in Pittsburgh. No shop could deal with my Cannondale bottom bracket till I came to West Liberty Cycles! Since then I have upgraded based on their recommendations and haven't looked back. I am having the BEST year of riding thanks to West Liberty Cycles.
Jeff has been working on my bikes for over thirty years. If you are looking for someone who tells you what you want to hear.......look somewhere else. Motorcycles don't have the stability or redundancies that an auto or truck have. When you are being an idiot and things aren't safe, Jeff will yell at you. Get over your stupid ego. He knows what he is talking about. I would never go any where else. Even though I usually get grief for tire pressure and chain lube levels, the man is trying to save my life. Motorcycling is dangerous enough without arrogant **sholes deciding they know what is best over a rider, mechanic, human, with over thirty years experience. Luke
I have had consistently good experiences with this shop. The older reviews were correct. The employee that seemed indifferent to some people is no longer associated with the shop. Frank and Alan are helpful, knowledgeable and friendly. Prices are competitive with online stores.
The level of service I received surpassed my expectations on all levels. Glenn helped answer all of my questions before buying my 2015 Honda NM4. The bike was made ready prior to my arrival in short order. The no stress sales atmosphere made for an enjoyable experience. Mary assisted with my financing concerns and made the paperwork process painless. After the 172 mile ride home I received an email from Glenn who wanted to make sure I made it home safe and to inquire about the journey. I am very satisfied with the overall experience and the quality of service received.
I took 2 4wheeler tires and rims in and they charged me $48 each to mount them! I do not know for sure what others are charging but this seems outrageous. They took advantage of me and I think it is because I was in a wheelchair. Shop around before you buy here. They provided good service and prices in the past, something changed.