What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Serving the Pittsburgh Area.
From Business: North American Dismantling is a leading nationwide demolition contractor specializing in heavy industrial demolition, commercial building strip outs, specialty bu…
1039 S Braddock AvePittsburgh, PA 15218
From Business: Mabro Company: Pittsburgh Home Improvements Experts Since 1941 Providing quality home improvements for Pittsburgh and surrounding areas for 70 years, Mabro Compan…
1901 Washington StCarnegie, PA 15106
From Business: Holzer & Jesko has over 50 years of combined experience in providing the highest quality roofing installation and service in the Pittsburgh and Western Pennsylvan…
1305 Stranmore StPittsburgh, PA 15212
From Business: Wisnick Construction has been proudly serving the Pittsburgh and surrounding are for over 30 years. We specialize in commercial construction and also offer reside…
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
B&R General Contracting provided service for us as a sub-contractor at Presley Ridge in 2016, and was paid in full. Two steel commercial doors were installed incorrectly, and are not closing. The outside siding has fallen off. The interior trim has fallen off. Owner Robert Revo agreed to fix all of this for the last 6 months, and has done nothing. Will never hire again!!
I have had a positive experience with Master Remodelers. They agreed to do the work as agreed and in a timely manner. They conduct themselves in a very professional manner. They are a very competent company and they sweat all the details ensuring the customer has a good remodeling experience. I feel confident that other customers will also have a good experience with Master Remodelers.
Mr. Hollis came immediately when called and started the job promptly. He did not complete the job as stated in his proposal. He said if there were any problems he would return. Water damage persisted and after multiple phone calls and excuses he never returned to complete the job.
John was prompt affordable and got the job done right the first time. Many of my friends use him and I can see why. Finally a plumber you can trust!
I would discourage anyone for using this company. I hired them, and it was one of my biggest mistakes ever. "They" are really just one guy who sells projects, and then he tries to pull together enough workers to try to accomplish the task. He will not answer your calls, he will lie about actual costs, he will over promise and under deliver. The contractors he hires can't even trust him to pay them. He will cut corners and have his sub contractors do just enough that you won't take legal action. He is not to be trusted. I gave him the opportunity to make it right before I took legal action and once I convinced him to do the right thing, it took him weeks to write a refund check that ended up not even being the amount it was supposed to be.He held 12k for four months and had "his crew" (two guys) do less than nine full days of work.
Bill and his crew were amazing to work with. They converted our useless third floor space into an elegant and functional master suite. We were continually impressed by the company's professionalism and attention to detail. Throughout the entire project, Bill's creativity contributed to a final product that far exceeded our expectations. We would highly recommend Capital Construction and we definitely plan on using their services again.
I have had a horrible experience with this company. The replacement windows installed were ok but one of them cracked over the winter and I have been trying to get a replacement for over 2 years now. This is ridiculous my windows are covered under the warranty. I have talked to the owner multiple times and he keeps assuring me he will get it replaced and yet here a year later I'm still waiting!
Mr Hollis came to my home to do brick work and painting in 2015. The work was not done properly,he did not clean before painting and painted in the rain. Brick work had to be redone. I took him to court and he lost but will not pay up. check the ratings for them at the BBB and builderzoom they are very bad.
Contacted Rossero Contracting in April '16 about re-doing a deck. He promptly answered and scheduled an appointment with me even though it was later in the evening when I called initially. He proceeded to no-show on the first appointment with no call before or after. An hour later, I called him, and he offered nearly no apology and said that he didn't have an excuse. I thought that was nice that he didn't want to BS me with excuses so we rescheduled based on all the other great reviews from this site. HE NO SHOWED AGAIN!!! Not only that, he didn't call me before or after that and he didn't return my two calls after he no showed the second time. Don't bother calling unless you're desperate and don't mind the run around.
Borgo Construction provided my family and I with great referral for the heating and cooling company for our new furnace. They also always make sure to stay within our budget.
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.