I dropped off a silk skirt that I wore one time, when i picked up the skirt, it had several burn marks on the back side of it. I called and was told the manager would call me back. When Daniel, the manager called me back he accused me of ironing the skirt! I never would have taken an iron to that skirt, that is why I took it to the cleaners!!! I have spent a great deal of money in this establishment and was disappointed at their level of customer service!! Needless to say I will not be back!
5864 Forbes AvePittsburgh, PA 15217
From Business: Footers Dry Cleaners and Tailors Footers Dry Cleaners and Tailors has been offering dry cleaning and tailoring service to Pittsburgh, PA since 1870. We provide sa…
I needed a suit cleaned last minute. They got the job done and went above and beyond. Even got out stains that were left behind by my last cleaners. Looks like I found a new Dry Cleaner.
I have been trying to find a professional, service oriented dry cleaner in the North Hills and have finally found it with Duro Cleaners. My clothes are impeccably cleaned and pressed and all in a ver timely manner. The staff is professional and courteous. I would highly recommend them.
A disappointed experienceThey won't pay when your expensive shirts ruined - We have been using this cleaner over a year. Paid in advance when we dropped the shirts. People were nice until there was a problem. Two weeks ago, there were three shirts had bleach marks all over the top of the collars. We didn't check it since we trusted them, and found out two weeks later. We brought back asking them what happened. They denied that they ruined and shirts andasked us if we brought them to other cleaner, or it has been a while since we took the shirts, did we bleach them by ourselves. It was uncomfortable experience and I started trying another cleaner.
I had a down comforter dry cleaned here which had been put on a hanger and covered with plastic while the blanket was still WET!!! (The blanket was only 3 months old, it was being cleaned only because my dog got pawprints on it.) The mildew smell in the down was awful!! They cleaned the blanket again but I could still detect a mildew odor. The problem was turned over to the manager, Travis, who then left me a voicemail in which he said he could not smell anything and that the blanket was not ruined because it was still fluffy. I returned his call, and what a gem he turned out to be. He was so rude and argumentative and had no interest in talking about it. I asked to speak to the owner and he said he was the owner. Yikes!!!
Great customer service!! I'm very impressed with their efficiency!! Wonderful seamstress, very reliable and as always great friendly faces!!
Great dry cleaners! When I needed a last minute dry cleaning, Ruth of Suburban Dry Cleaners saved the day for me. Very friendly staff, very efficient, and the location is very convenient. I will definitely be back, Ruth!! Thank you so much for the great service you provided me!!
If you're looking for vocational support, this is not the place to go. They get money from the state and do nothing.
Great dry cleaners hidden down middle hallway of Pines Plaza....this secret should be told!!!
Unreasonable owner. Very poor customer service decisions.