Blonde haired associate wearing glasses seems to be insincere and arrogant, and easily distracted by others while one attempts to have questions answered. Poor customer service. Rarely makes eye contact. I've been a customer with The Exchange since 1995 and in retail management since 1987. In my business such poor service is not tolerated.Sincerely,Ken Homnickkh949927@gmail.com
2030 Mackenzie WayCranberry Township, PA 16066
From Business: We specialize in iPhone repair, iPad repair, iPod repair and generally the repair of all cell phones and tablets. Our Level 3 Certified Repair Technicians provide…
Offensive and inappropriate staff. Was in this location on 6/16/13 while employees Shaun & Chris were behind the counter, complaining about their jobs, complaining about other employees who weren't present, and making comments about "young teenage girls" coming in for interviews. I asked a 3rd employee who was stocking shelves if that kind of behavior was normal and the response I got was a laugh and "Yeah, pretty much." Terrible.
Very Professional , Very Reasonable. I was so happy to find a place that can work on my electronic stuff.
My television was 2 years out of warranty and died on us before the first Steeler game. I was prepared to spend $250 to get my TV fixed. I found Pro TV in the Yellow Pages and called to schedule a service call. They offered me an appointment the very next day and arrived promptly. The technician, Nick called the manufacturer from my house and was able to get the repair covered under warranty at no charge to me. What else can you ask for? I highly recommend these guys.