Last Saturday, 12/3/16 my husband and I rolled up to this Huntington location about about 1:50 PM and the branch closes at 2. What's more is that we were there to open a joint checking account, which takes more than a few minutes. By the time the banker had finished with the customer ahead of us, it was after 2, but he and one other employee agreed to assist us knowing full well we'd be keeping them a while. The banker then helped us open our checking account without rushing the process at all. He did a great job of presenting the bank's products, and had good insight as to which options were right for us. He was a very knowledge guy and really just pleasant to be around. We will definitely be stinking with this bank and branch. Excellent customer service.
I tried to cash a check that was drawn from this bank and the teller charged me a $10.00 fee since I didn't have an account with them. I was furious - - complete ripoff. I'll never open an account at PNC after that incident. On a positive note, the teller was sincere enough while explaining it was the bank's policy and not his.
THE ONE THING THAT SOLD ME ON DOLLAR BANK WAS THE FREE CHECKING .I AM RETIRED AND ON A FIXED INCOME SO THIS WAS VERY IMPORTANT TO ME !!!
I have been with this bank for many years and I've always appreciated the great customer service they show me.