Absolutely unprofessional, demeaning, an absolute bad decision.I bought a Groupon that does not expire until 7/24. I called to schedule an appointment and I was told that the owner no longer wanted to accept the Groupon. A lot of whispering on the phone about not wanting to take me. I was shocked. The manager abruptly got on the phone without sympathy or professionalism and told me she wasn't taking Groupons anymore because "customers didn't want to wait for services." What ever that is suppose to mean. I am now out well over 25$ and I would never give Universal Studio Hair Salon my business or time. If I could rate less than one star I would. Stay away!
Exceptional service! Everyone seems to work together so well and the customer service is better than any other salon I've visited. Vince and Ginny…
9034 St Simon WayPittsburgh, PA 15237
From Business: The Sport Clips experience includes sports on TV, legendary steamed towel treatment, and a great haircut from our guy-smart hair stylists who specialize in men's …
This is a professional business that provided quality, knowledgeable service, enhanced the community with a well kept shop, and built her business with respect and a kind heart for her clients. CT
Worst experience in a salon in my life. The language barrier with my artist Andy was so bad, I spent 15 minutes explaining coffin shape and ombre design. He still did square, French style design, and 2of my nails had no color because it was filed off. Upon paying I explained this was unacceptable and they needed fixed and they said no problem come back anytime tomorrow and we will fix. I went back the next and pointed out what Andy did wrong and Andy flipped out saying my bad manicure was my fault and he then disclosed everything was on tape, great I love evidence of being abused verbally by a man! So shop refused to fix mistakes and told me to call manager Amy or Ellen tomorrow and they will make it right. Well needless to say Amy and Ellen refused a discount unless I let them take their nails back. After being screamed in my face i was very uncomfortable having anyone in the shop abuse me again but agreed to let Amy cuff them off. She cutt one off and said no we need to file and the gel we put on off too. I said you can cut t them off but no drill by any of their staff. The police were called and report was filled and now I am taking them to cival court. Run, Run away don't not let them do this to another woman.
My daughter got me to go with her to get her nails done. While I was there, she and the owner talked me into getting a pedicure. I liked it so much I go once a month now. I had a nail problem initially but now my nails are great and I have smooth feet as well. I recommend anyone to go, especially any guys on the fence about getting their nails done. They will treat you right.
Great stylists! Fun atmosphere.Very convenient for shopping downtown or if you want to come in get your hair done and head right back home.
If there was a 0 option that is what I would give this nail salon. The nail technician was rude, she barely spoke except to attempt to talk me into getting “gel” polish which would’ve made my fill be $39 dollars which I definitely was not going to pay. She had an noticeable attitude when I told her I would just get regular polish and she did a quick and shoddy job on my nails. My dgt was with me also and had the male technician who was also rude and did extremely shoddy work, then before our nails were even painted she says real loud ,”WHO PAY?” and pointed to my dgt too and she says again who pays and I said I’m paying for mine and my dgt is paying for hers and she wanted payment then which was weird and rude enough but to add insult to injury she made me, my dgt, and another young lacy, (who was Also black pay before our nails were done and the two white ladies paid after their manicure and pedicure were done. It was blatant racial profiling and very ignorant. At first I was surprised but after some reflection my feelings were hurt that I was a victim of racial predjudice by a CHINESE person. At the nail shop cuz it was not a SALON as I was waiting for my nails to dry under a UV light that had no timer, and they also don’t bother to tell u when u should be dry not do they check on you, but anyway, as I was sitting there waiting for my nails to dry I got to talking to the white lady who got the fastest pedicure I’ve ever seen, her pedicure was over in ten minutes and she said he cut her toe, and then the black young lady who said she was six months pregnant told me she asked for s mask and they had s noticeably rude attitude after that NONE of us at that table were satisfied and we all said we would never come back, but as we all sat there talking I just got madder and madder at the blatant nerve of a business owner to act like that. When my nails were FINALLY dry I told the black lady that had come in, I said “get your money out”, cuz they charge blk people b4 the
Friendly atmosphere. They take the time to style your hair the way you want it.
Nice friendly staff good vibes and one thing I like about it that they try to keep up with the latest trends To satisfy the customer they came a long way Cause a moment in time I wouldn’t let them touch my nails because they only did the basic nails they didn’t do nails to my liking I like Trendy nails I only went for my eyebrows now I’m comfortable enough where they can do both my nails and my eyebrows and they stay open later then most shop I kno Which is a huge deal for me I love my glow in the dark nails 😍😍😍thanks nene 😘😘❤️❤️❤️❤️💅🏾💁🏾♀️👍🏾👍🏾👍🏾👍🏾👍🏾
The best nail salon! Perfect nails each time, pedicures are so relaxing! My place to relax and enjoy. Ann and her team cater to the clientele. *****
I have been going to Sassy for over 2 years. Solar nail and pedicure were truly a pleasure with JACK who is miracle tech. I highly recommend!