Rose is always accommodating as to when I want awnings up and taken down. Spoke to her today and we discussed changing some dates. This was her father's business and she is now ,along with her husband, handling the business.
5309 Thoms Run RdPresto, PA 15142
From Business: Nothing adds to the charm of summer living like living like a cool. Colorful awning over a window, deck, or doorway Nothing adds to the charm of summer living lik…
Their phone is no longer in service but they still have my awning! I haven't heard a word from them. Does anyone know what is going on?
Service with Integrity -- a motto on letterhead doesn't make it so. We purchased a new awning -- paid half the amount and have had eight phone messages unreturned while we wait -- for an update let alone the actual awning. Our desperate call on May 25, 2016, was finally returned with a promise that the awning would be installed by today, June 5. "You have my word," Rae said. Nothing. No installation, no call, no integrity.
We have been trying to get a return call for a month. Nobody answers the phone. Middle of May and our awning was supposed to be put up in April. The checks cash fast though. So displeased.
Never return phone calls, even when you request a call back. Currently 3 weeks late in removing our awning, and still will not call us. We are currently looking for a new awning storage company. We are tired of dealing/never knowing anything with this company. A year and a half of this is enough!
I have been doing business with Rothman for over 20 years and I think they ARE the nicest company that I have ever dealt with especially when you call you immediately get someone on the phone. I do recommend the company to all my friends and family..