After going in-person 2 days in advance to confirm that my truck would be available for pick-up, I got a call at 7:45 AM moving day that my 9 AM rental would, in fact, not be available and was instructed to call Customer Service. Customer Service wasn't open for 15 more minutes, and the CSR for Budget corporate was horrendous - even asked me "You can't change your move-in day?" after THEIR screw-up. It took the inventory manager over 2 hours to call me back with an option of another truck, further outside of the city, well after my scheduled pick-up time. Bad business, bad customer service - just a mess all around. While some of this wasn't the fault of this particular agency, I don't understand how it becomes my problem on the morning of my scheduled and confirmed pick-up that they don't have the truck needed. Shouldn't it be their responsibility to track it down? Use this company at your own risk... you may wind up running around the day of your move trying frantically to find another rental.
Hello, the Pittsburgh Motel had a very unclean facility. The efficiencies are full of bed bugs and there is no weather stripping.
BED BUGS!!Stayed here & was not a pleasant sleep! Left & a few days later after visiting the doctors & dermatologists offices found out we have bumps, rashes & irritation of the skin ALL over! SO HORRIFYING!!! Contacted the manager immediately & explained the circumstances. He denied any issues. & then returned no phone calls after further follow-up calls! Beware of this location & franchise!
This hotel is reasonably priced, comes with a nice kitchen area, and is located near the stadium and other nearby attractions. Would recommend it to anyone who needs a nice quiet get away, or just a fun time with your family and friends!
Hotel was conveniently located in the Pittsburgh area. Hotel was located in a safe, quiet neighborhood.....will stay there again on my next trip to Pittsburgh
i stayed at the quality suites this past weekend and i was very pleased with it. The staff there was very curtious and handled any issues we had immediately. They also offered a free shuttle service that was great because not to many hotels offer that now a days. The room we stayed in was very clean and large it had a full kitchen in it. It was almost like an apartment. I would recommend staying here to anyone its away from all of the noise of being in the city but still close enough to go there on a daily basis.
this company is five star.. open Sunday.no one nice people. van was Sunday.
Very professional service! Will definitely stay with Quality hotels again.
I came to town to visit some family and friends. I needed to find a hotel in Greentree. I had read all of the bad reviews and decided to call the hotel. I found out that there was new management and changes are being made to the hotel. I actually spoke to the new management on the phone and was assured my stay would be a great one. I booked the room and when I arrived I was greeted by the new manager. The front desk was pleasant and very helpful. They are also very knowledgeable. Check in was quick and when I entered my room I was very pleased. It is spacious and more like an apartment rather than a hotel room. The deluxe breakfast was delicious and there were alot of choices. My son and I would stay here again.
The room was huge. Full size kitchen, bathroom, 2 closets etc. Very spacious