Pittsburgh, PA Auto Repair Service

We use Troubleshooters for all of auto repairs/tire replacement & rotation and generalized maintenance; oil change, air filer change etc. We couldn't be more pleased. We will not go anywhere else!!

This place is awesome! Ten stars!The Toyota dealership said my son's car needed an immediate full brake job both pads and rotors for $1000. This seemed suspect and high so we wanted another opinion. John's was highly recommended to us by a friend as the best place to go for an honest and knowledgeable repair. Dave looked the brakes and the rest of the car over very thoroughly and found nothing currently wrong. Nothing. The brakes work perfectly and are fine for a few more months. They still pass inspection. Even if they had needed new rotors and pads right now, the price would have been less than half of what the dealership was quoting. Dave has earned a new loyal customer and the great review!! Thanks Dave!!

DO NOT TAKE YOUR CAR HERE!! I had been a loyal customer at this location for almost 2 years, and for the past year I've had nothing but disappointment. I took my car in late May 2012 for its 30,000 mile check-up, and they told me that the front brake pads and rotors were totally worn out. They said they would need to be replaced and that my back brakes had also gone out of alignment and would need to be readjusted. They charged me about $500 (~$400 of it was for the new rotors and brake pads). Less than a week after this work was performed, I started hearing this terrible grinding noise. It wasn't happening all the time but would just come and go. Of course I was freaked out by it, so I took it back to this NTB (about 2 weeks after I had the brake work done) and asked them to check things out. I told them I thought the sound was coming from the brakes, but I didn't know what could be causing it. After having my car for a few hours, they told me they couldn't find anything wrong with my car or my brakes, and that when they took the car for a test drive that they didn't hear anything. They said the sound could be coming from the new ceramic pads rubbing a bit and settling in, and that if I started having problems or hearing the sound more frequently that I should bring it back in. Well, a couple months went by and I heard the sound maybe once but it only lasted for a few seconds and then went away completely so things still seemed ok.Finally, in early September, I had taken my car to Meineke for a standard oil change. When the guy was backing my car up, it made the sound again. He told me that I needed to get my car checked as soon as possible. I told him that I was aware of the sound and that I had already taken it to NTB once to have it checked. I briefly told him about getting my front brake pads and rotors replaced in late May and how my car had already been in once. He looked up in his system the labor + rotors + their best set of brake pads and said it would have only cost me $280 if I had taken it there...so I was over charged by $100! Of course, Meineke offered to check things out (they said they thought the sound was coming from the back brakes), but I wanted to take my car back to NTB since they had done the work.So that same day, I took my car back to NTB 15237. When they call, the guy begins with trying to explain my braking system and how there are disc brakes in the front of my car and drum brakes in the back (I'm like get to the point...) He says that one of the springs in my back drum brakes had snapped and that was what was making the grinding noise. I asked him what might cause such a spring to snap, and he couldn't give me a straight answer (Mostly like “Well, it’s hard to tell without actually being there when it happened...). Then I ask how much it would cost to fix-- with parts and labor, $275. I ask him how soon I need to get it fixed (obviously I had been driving around with this snapped spring for a few months. He tells me that it's not something that needs immediately fixed; it's not the spring that attaches the brake to the drum. Then I ask him which spring has snapped then. He says the spring that attaches to the back adjuster is the one that snapped. And I say, "Oh, the spring attached to the adjuster that you guys were messing with to realign my brakes?" And he says, "Yes, and I understand what you are implying but there is NO WAY that we would have snapped your brake." They were completely rude about it and refused to take any part in the blame, despite the sequence of events explained above (I didn’t expect them to pay for everything, but at least offering a small discount on the work as an olive branch). PS…I found the spring online, it costs $3.33. I called around to other mechanics have been told that for parts + labor, replacing this spring should not cost more than $100. Save yourself the trouble and take your car somewhere else!

Same as google reviews and the others here. This location is a scam artist center. They'll quote you $400 then come out and give you a bs story why you need $2000 worth of work... oh, but hey the upside is they'll misplace your appointment, wait 4 hours for a 1 hour estimate, and sell you BS til you cave if you're strapped for time, or go somewhere else and end up paying 30% or less of what they'll quote you at this NTB.

I have no idea why anyone would rate these guys any less than even a 4!!! J.R., the owner is great to work with! They are honest, fair in pricing, reliable, friendly and a rare breed of trustworthy car mechanics. It only took me more than 10 years to finally find a good mechanic! :) I wish you well. Philippe

Anytime I need an automotive repair, this is where I go. Quick service and the job is done correctly. The owner is a nice person as well.

DO NOT EVER take your vehicle to NTB National Tire & Battery in Mcintyre Square Pgh, PA, they are scam artists. This place of business is seedy and they will lie to you by telling you, you need work done on your vehicle so they can pad the bill and get their big chunk of change ( commission by lying and misleading the public). This place should be shut down, they should be ashamed to conduct business in this manner. I am calling channel 11 news to have this place investigated. On July 24th in the morning hours, I took my truck to NTB to get an oil change. To my surprise, I was handed an estimate in the amount of $1,669.60 ( WOW... pretty expensive oil change, I was thinking!) An associate of NTB hands me this estimate, stating I need front suspension strut and the suspension strut and coil spring assembly in the amount of $907.15. I was also advised I needed the following 1. disc brake pad - front premium ceramic with their life time guarantee, front. 2. front disc brake rotor 3. front brakes installation in the amount of $533.96 NTB parts for this scam were $1, 254.60Labor for this scam were $281.50-$10.00 FUNNY discount / creditsubtotal $1,526.10Shop fee $35.00taxes $1669.90 I paid $84.99 for an oil change only. They tried to rip me off by providing me with an estimate of $1, 584.61. I was so disturbed by their estimate the next day I took my truck to a very reputable auto mechanic in Gibsonia, PA I was told I needed front brake pads and rotors, my bill was $271.29 including labor, parts, and sales tax. I never needed the front suspension strut and coil spring assembly. On a scale of 1-10. I would rate this place a negative. I am warning the public, if something does not seem right to you, don't get the work done on your vehicle, get a second opinion. Go by your gut instincts. Don't ever be afraid to question something that does not seem right. I say shut this establishment down!!!

I had 2 visits to this location and each time the service was prompt and professional. The service manager and mechanics are very knowledgeable and were able to correct an error made by a different service provider. I will definitely be returning for future maintenance !!

When my daughter broke down, we took the advice of the AAA operator and had the car towed to Baum Boulevard Automotive. This shop is top notch. We're 3 hours away trying to get the car fixed and they went way above the service we expected. We received an honest evaluation, 10% student discount on labor and very prompt service. But most of all they promised to make the car safe for her to drive and included a safety check 7 days later. It is very refreshing to do business with honest people that have your best interests at heart.

D-Max is a new business in Hazelwood. I've been there three times. Once for a state inspection and a ball joint replacement. The second time was for brakes and rotors for my daughters car. The third time was for brakes and rotors for my sons car. I was told what the cost would be each time before the work was done. I waited for the vehicles to be finished. The work was completed in a timely manner. I would highly recommend D-Max.