Replaced my oven igniter - a $25 item online in less than a half an hour for $200. Now a year and a half later and it has failed. I called to report the problem to Norris and was met with the warrantee excuse. Clueless on the customer service front. Do yourself and your wallet and go elsewhere.
I was very disappointed in my service for my freezer. They fixed our freezer back in october and we ran into the same issue months later. We were told that it would be an inexpensive repair and that they would show up between 10 AM and Noon. They showed up at 1:3 0 PM. Bob was very rude and did not help me clear the freezer while I had my infant and toddler eating lunch. He ordered me around in my kitchen and was very condescending with how he spoke to me. His partner was nice and more so helpful than him. I'm pretty sure his partner just scraped ice out of my freezer, poured hot water down the drain and charged me 150. Bob kept telling his partner that there were other problems with the freezer, but I heard his partner disagree. Don't hire Bob if you want to pay 150 for 10 minutes of work. He just wanted a paycheck and left without saying thank you or goodbye. He's definitely a scammer!
I went through my home warranty plan, American Home Shield, to set up service with Tusky Best Service. Best Service called and made an appointment for 9 am to 12 pm Wednesday. At 8:30 Wednesday morning I get a call from the technician saying he can't wait any longer and has to reschedule. Not sure why he was there before my appointment. Next appointment was Friday 8:15 to 10 am. After waiting three hours, I call the technician at 11 and he says he can't make it there for another 3 hours. I couldn't stay that much longer so we schedule it for 4 that day. Never heard from him again that day. Not sure how they can manage to fix appliances when they're not even competent enough to keep appointments.
Overpriced,total ripoff do not use even if your house is falling down came to my house for a electric oven problem.After checking a few things no parts or anything to fix charged 90.00 trip charge,90 dollars for labor which I don't know what labor so a bill of 180.00 to tell me I need an electrician thanks for doing nothing.
I bought an oven from the Vinski's in 2008. The lighter finally wore out 8 years later. Called Greg. He came within 10 minutes and had it fixed in an hour.
They charged me saying they "fixed" my fridge. Later that day it was still broken. They came back the next day and said they needed to order a part which was supposed to be in last Friday. It is now Thursday- I cal every day asking if the part is in and every day he says he will call me back and he doesn't. I've already paid them over 200$ but we are a family of 6 and really just need a working fridge so I am going to have to look elsewhere for someone to actually fix it! I've never written a bad review online before but I just don't want anyone else to go thru this really frustrating experience. I would never recommend this company to anyone!
Bobs been out to my home 4 times over the past month or so failing to repair my fridge.1st time ordered part2nd time lost of electrical sparking and then a breaker blew. Bob said he's unable to repair due to Subzero shipping him a bad part?3rd time out still unable to fix4th time he was out he said he could not do the job because he left his tools at another job site.It's been over a month now we have waited for Best appliance repair to fix our fridge and now we have to reschedule for a 5th time hoping he brings all his tools! Save your self time and money don't use this company!
I called Brookline Plumber after my refrigerator was delivered and found out we needed a water line valve replaced. Immediately Brookline said they'd come and they were right on time. He was very pleasant and did good work in short order. They have my business in the future.
Highly Recommend! My Refrigerator went down Labor Day! I called them,and the woman who took my call was very nice and took my information and told me some would be out soon, they came out in a few hours and fixed my fridge! The service man was extremely professional and friendly! He had my fridge up and running and, they were very reasonable. I will call them for all my future appliance problems, hopefully no time soon!!
Ripoff, I won't be using this guy again