What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Four tips for keeping yourself and your vehicle safe while you wait.
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I had a wonderful experience! Stand-up and a joy to work with.I will definitely be coming back to buy again. They care about you after the sell.
These guys are not your normal fly by night dealership! They did everything as promised and were friendly from the start! They still check up on us from time to time! I highly recommend this small town dealership!
In 1/17, my husband and I went there looking for a vehicle. We ended up purchasing a Jeep Cherokee from them, and immediately the problems began. The price we settled on was to include gap insurance, a donut tire and second key. Once the paperwork was being signed, the guy basically said "oops, forgot to include gap insurance in the paperwork, but it isn't that much." Because the guy said he was "taking $1,000 off the price" (we bought from him before) we just overlooked it. He said he would get a key cut and call us to come get it later. After about a week, we noticed an overwhelming smell of gas in the vehicle. We got in contact in with them, and HE made us an appointment with a Jeep dealership to have it serviced. He said it was still under warrantee and not to worry about it, if that didn't cover it, he would pay for it himself. He also said he would have them cut the key as he "hadn't had the chance to do it yet". So we brought the Jeep in and found out it was a leak in the gas tank. He spoke to the Jeep dealership and found out it was NOT an emissions problem (like he thought it was) so was NOT covered under insurance, but he told them to fix it anyhow. Once the work was done it was $750 and just under $300 for the key. We called them and gave them the total and he said "That's way too much money, I'm not paying that". Really?? I guess he thought it would be much less? In addition, he said he could have gotten the key cut for less than $200. He said we should have shopped around for a price and we reminded him that HE was the one who sent us there and HE was even the one who made the appointment! We spent an entire week arguing with him, and trying to make a deal with the Jeep dealership so we could get our car. After all was said and done, Jeep lowered the price for him, but he still wouldn't pay the entire bill, so we had to pay the remaining $175 to get our vehicle back! Will NEVER NEVER NEVER go back!!!
I bought my 2013 Nissan Altima from these guys and I have no complaints. I was referred by a family friend who purchases all of his cars from the Wieland's at Smart Cars. It was quick and easy. I hear horror stories of people spending 5-6 hours trying to buy a vehicle and they went through the process in a timely manner. They told me it had been fully serviced and my mechanic confirmed they did service it fully.(brakes, rotors, oil and new tires) Everyone was very laid back and didn't try to push anything that I didn't like. They offer all options on financing and really work for the customer to get a low payment and interest rate. There finance girl, Ashley was awesome. I was impressed by her extra effort. I will recommend these folks to everyone. They have quality cars at the best prices. I have had my car now for 3 months and I plan on buying my next one there too.
The employees at this dealership will feed you a bunch of lies. They will just tell you what they think you want to hear; I caught them in numerous bold-faced lies. Avoid this dealership! There vehicles are pieces of junk anyway.
Dealership is an unorganized disaster and you can't trust anything they tell you. I paid a baby-sitter Saturday and drove over 2.5 hours; then drove 2.5 hours on Friday and used a day of paid time-off. What do I get from these stereotypical used car dealers?...tough, this other guy coming in 3 hours and he gets first opportunity to buy it. I didn't even know what to say. Avoid this dealership!
If you like cars that are a step above junk. this is the lot for you. I could not get a straight answer from these guys. I did find out the truck I wanted to purchase was in a serious accident. The showed me the history but they somehow erased the accident. When I pulled it up on my computer I found the accident reported. Not a straight dealer. Watch out for these guys.
Great Auto Mechanic Shop! He worked on my 2002 VW Golf TDI ...was reasonably priced, answered all my questions concerning the repair, and did a great job. It's hard to find someone to work on a diesel in my area. I 'm glad I found Mr. Dias.
My girlfriend and I both purchased vehicles from Smart Cars at the end of last year and had such a great experience and haven’t had a single problem since. They are great people and fun to deal with. I had just moved to the area from Florida, which made it more nerve raking and they found me a Tahoe and my girlfriend a Honda Accord. They made the process easy and anxiety free. It was nice to find a place that wasn’t pushy and actually listened to what I wanted. I was surprised that they took the time to find me what I wanted and not try and push a suv that I did not want on me. They promised me three items, which all came on time, another shock, because of what happened at the last dealership I went to in Florida (terrible experience IN FLORIDA). If you want to be treated fair, go to Smart Cars and they will treat you right and get you a deal.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.