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Honest & Reliable Auto Repair

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General Info
Serving the Bay Area for over 20 years, Letcher Brothers Auto Repair has experience on which you can rely. Our honest and reliable technicians make our independent shop one of the best local shops around for import cars
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Sat - SunClosed

Services/Products
  • Steering & Suspension Systems
  • Inspection & Diagnostic Services
  • Brake Service
  • Scheduled Maintenance & Tune Ups
  • Oil Changes
Brands
Acura, BMW, Mercedes, Mini, Mobile One, Nissan, Toyota, Volvo, Audi, Bosch, Honda, Infinti, Lexus, OE Manufacturers, Volkswagen, Works on all makes and models
Payment method
cash, check, debit, amex, discover, visa, mastercard
Location
Auto Repair, Tune-ups, Oil Change, Engine Repair, Transmission, Computer Diagnostics, Auto Parts, smog check, (Next to Del Monte Center, 1 Mile West of Appian Way)
Neighborhood
Bayview
Amenities
Towing, Shuttle Service, Rental Cars, WiFi, Refreshments
Languages
Chinese, English, Taiwanese, Vietnamese
Accreditation

Bosch Certified

Associations
Diamond Certified, BBB Accredited, ASE Certified
AKA

Letcher Brothers Auto Repair

Other Email

Categories
Auto Engine Rebuilding, Auto Transmission, Truck Service & Repair, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Auto Oil & Lube, Auto Repair & Service, Brake Repair, Emissions Inspection Stations, Automotive Tune Up Service, Engine Rebuilding & Exchange, Mufflers & Exhaust Systems, Automobile Accessories, Automobile Parts & Supplies, Used Car Dealers, Tire Dealers, Automobile Electric Service, Auto Springs & Suspension, Transmissions-Other
Other Information

Specialties: Japanese, Imports, European

Appointment Needed: Yes

Brands Serviced: Audi, Volkswagen, Lexus, BMW, Toyota, Acura, MINI, Volvo, Honda, Infiniti, Nissan

Services: Steering & Suspension Systems, Inspection & Diagnostic Services, Brake Service, Scheduled Maintenance & Tune Ups, Oil Changes

Warranties: Yes

Parking: Lot

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Reviews

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echristine729
Edited: 02/23/2017
Overall

I trust Letcher Brothers to service my car. They are always courteous, pay great attention to detail and deliver my car as close to when promised as is humanly possible. Ive never been disappointed with their service. My entire family trusts our vehicles to Letcher. Plus, my husband loves the coffee in the waiting room.

abellaa644

11/11/2013

Overall

Both Mike Letcher and BJ have treated me very well. They have been up front and EXTREMELY fair with the repair bills. I looked up the price of parts if I were to do the repairs myself and found I could not buy the parts for the price they were able to buy and install. The workmanship is very good and my car (BMW 745i) runs terrific after they complete the work.

herbertt256

11/01/2013

Overall

I have been coming to Letcher Brothers for years and have always been pleased with the service provided by the mechanics. Friendly and prompt with fair pricing, you can't beat it!

aiyanaa568

10/16/2013

Overall

I have been using Letcher Brothers Auto Repair for the past 3 years and have been thoroughly satisfied with their work on my SUV. There friendly upfront attitude is terrific.

Dulce E.

09/17/2013

Overall

Great service, as always. Mike and his crew know their stuff. I always take my Volvo to Mike for any service problems. Will continue to do so.

garrettt270

09/11/2013

Overall

I always have a good experience at Letcher Brothers. They are all friendly and helpful. It's also a plus when they remember who you are. It shows me, that as a customer, I'm important to them. All the maintenance they have done on my car was exceptional. They always explain to me what's wrong, why, and how they fixed it. Thanks Letcher Brothers!

quinnn732

08/29/2013

Overall

No waiting for appt time. Car was taken right in for repairs. Work was done in a timely manner. Radio, mirrors, and seat were not required to be readjusted like most shops after service. Good attitude by the whole staff.

ajoshua456

08/06/2013

Overall

This was my first visit to Letcher Brothers and I found the service to be prompt and courteous. Car was completed on time with no "surprise" charges. I will use them again for the next service.

kiann426

07/31/2013

Overall

All the employees I meet and interact with at Letcher Brothers are very easy to work with and talk to. They go the extra mile to give good service. My impression is that this shop has strong ethical standards and will give you an honest assessment regarding your car. They installed a new transmission and it's working great.

albertt793

07/18/2013

Overall

Another fair, good service with great customer communication. I am very satisfied with the service that I receive at letcher Brothers. I would highly recommend them to anyone.

thomass639

07/03/2013

Overall

Thank you for your kindness and excellent service. Everyone was kind and very helpful, from the servicemen to the driver.

aimeee653

07/01/2013

Overall

I always get excellent service here and never feel like I'm being taken advantage of for my lack of automobile mechanic knowledge!

gs6589

06/21/2013

Overall

My daughter and I have been customers for 20 years-back when Mike was a one man shop. He has always provided superb service and is a true statement of customer excellence in our community

rubenn872

06/13/2013

Overall

I am impressed by the team at Letcher Brothers. From the greeting that you receive when you pull up to the shop, to the individual that provides you a ride home, to the Manager who is more than willing to not only explain in detail but show you the parts that are in need of repair. This is my first review, but I was driven to write something. Finding a shop with such honest work ethics can be difficult to locate. I highly recommend that you try this shop.

barryy397

06/07/2013

Overall

I've always taken my car to the dealer for service until a friend recently recommended Letcher Bros. I hesitantly decided to try them - I got my car right in/out and received EXCELLENT service at probably half the price. Letcher Bros kept me informed and took the time to fully explain all the action taken or suggested. They even showed me some negligence resulting from my last service (from the dealer by the way) that contributed to my current issue. My only problem or frustration is realizing all the time and money I wasted going to the dealer for service for so many years when Letcher Bros was right down the street!

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