I bought a gmc truck from chaparral used cars. In less than 65 miles from purchase, lights wouldn’t work because of electrical short and ignition started messing up. Within 200 miles, over heating, blown head gasket, and other issues....was towed twice within 200 miles of purchase and dealer would do nothing to help and wouldn’t even return my calls. Never purchase from dealer who will not stand behind their products.
I have bought 3 vehicles with 190k + and all have been very dependable. They have always worked with me on my down payments and payments.
My husband and I both have a car from Chaparral Used Cars. They have always worked with us on our payments when requested! Would definitely recommend. Thank u!
We have purchased multiple vehicles from Chaparral Used Cars. They work well with you on your payments! Would definitely recommend!
Bought a ford explorer looked in great condition ran good very clean car... was told great car no problems... 5 months after getting it the transmission goes out while we were out of town called and talked to Mike advised of the situation he said sorry its not under warranty... so 2600.00 later transmission put in .. few months later more issues... long story short I have had this car less than 2 years and its been in the shop more than its been on the road... everytime I called and let them know its in the shop again and everytime same response... sorry.... in the short of it we have put including the transmission over 4000.00 in repairs... everrything has been replaced but the motor... Monica says everytime cant trade it in till you're down to 1000.00 and we dont help with repairs.... ... NEVER DO BUSINESS HERE... IT DOESN MATTER IF YOU'RE MAKING PAYMENTS OR NOT THEY DONT WANT TO HELP WITH ANYTHING
I believe that this company runs things like a business should. You treat them with respect and they will help you in any way they can. Treat them like you're king cuz you're the one paying, or don't do you're research or read the fine prrint(every company has fine prrint)or don't make your payments on time and you probably won't have a good experience. This company is professional and I recommend them all the time.
Five star service is what you can count on at Legg Motor Company.
I had just bought a car from this dealership and usually at a new car dealership if not satisfied they will give you a choice of another car. I hadn't had this car two weeks. Was just going to ask to trade it and I had never been treated ao rudely before! Its not about the customer at all or even making the customer happy! This place has NO SENSE OF BUSINESS ASSOICIATING AT ALL! I WOULD NOT AND MEAN HIGHLY RECOMMEND NO ONE TO GO BUY A CAR HERE AT ALL! THEY HAVE NO REAPECT AND NO CARE FOR CUSTOMER SATISFACTION AT ALL! ABSOULTELY UNCALLED FOR SWRVICE
Honest owner,I buy all my 2nd hand vehicles,from him.His used Mercedes Benz are the best buys.
I had bought a car and paid it off and then called and spoke to a man and woman and asked them about a credit reference and I was advised that I would need to speak with Monica about this. When I was finally able to speak to her to get this letter faxed, she stated that it would be done and I believed her which was my second mistake (the first one being doing business with a company like this). Monica never faxed the letter and then I was never able to get ahold of them after that (probably cause they have caller id and didn't know how to lie right)......no wait...they can all do that because when buying the car I was told that if I ever needed a credit reference then they would not have a problem doing so. Myself being in the customer service business, this is the best way to ruin a business........PROVIDE GREAT CUSTOMER SERVICE, A PERSON WILL ONLY TELL A COUPLE FRIENDS, PROVIDE POOR CUSTOMER SERVICE (LIKE THEY DO) AND THEY WILL TELL EVERYONE THEY KNOW. And same as the other 2 reviews, they are only getting a 1 star review because it made me choose at least 1.