Great experience here. The team was very helpful in my purchase of an open box TV. They loaded it up after wrapping it to make certain it did not get damaged.
Went to to get a $2000 tv. They told they have it available in the storeso I went to get a truck from honedepot. I paid $20 and the end bestbuy told me that the tv is not available. The guy who was helping us didn't even pay attention to what we were asking him for. He only paid attention to the black customer ladies. Horrible horrrible customer service. The store is a min away from my house but I will never buy a thing for it.
Visited the store today to buy refurbished phone . I asked if I put a SIM and its doesn't work , can I return the phone. The sales person's (old guy ) answer was I don't want to sell the phone and asked me to leave the store. Horrible reception I have ever had. Hopefully this review will help the customers planning to visit the store. I would award the store -5 star.
Today I went up to the Cellairis kiosk trying to get me and wife's phones fixed. I was quoted 139.99 per phone (2 iPhone 5s) repairs. The two Indian men said our 2 phones would be ready in 45min.... Upon return the phones were worse then when I brought them there:(. They were rude to me and told me that both phones were broken and had to be completely replaced. They made me pay about 280$ to get our phones back. I wouldn't recommend taking my phone here if I were you, worst customer service I have ever received:/.