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Sears Appliance Repair

Map & Directions
(10 Reviews)

11033 Carolina Place Pkwy, Pineville, NC 28134

(844) 775-8594

CLOSED NOW
Today: 6:00 am - 10:00 pm
Tomorrow: 6:00 am - 10:00 pm
64
YEARS
IN BUSINESS
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Sears has experts in Appliance Repair solutions. Wherever you bought it, we'll repair it! We’re in your neighborhood, even if a Sears store isn’t. Contact Us Today!

General Info
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it—so you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable service and satisfaction guaranteed. We’re in your neighborhood, even if a Sears store isn’t. Call today.
Hours
Regular Hours
Mon - Sun:
Services/Products
We maintain and repair major home appliances and equipment such as: washing machines, dryers, refrigerators & freezers, HVAC repair and maintenance, icemakers, ranges, ovens & cooktops, trash compactors, dishwashers, outdoor gas grills, riding lawn mowers & tractors, snow blowers, elliptical machines, fitness weight machines, rowers/skiers/steppers, as well as appliance carry in options. Sears Home Services is the leading appliance repair service in the nation. We repair most major appliance brands, makes and models, no matter where you bought them. Schedule your appointment today! Interested in doing it yourself? Sears Parts Direct carries millions of appliance parts, snow blower, lawn & garden replacement parts, water filters and much more. We also provide maintenance services for kitchen and laundry appliances as well riding mowers and snow blowers to keep them running safely and efficiently. Get repair coverage for all of your home appliances and systems with our Home Warranty plans. See our website to learn more about our services. Sears Home Services provides quality repair services to help extend the life of your appliances. We offer a 90-day satisfaction guarantee. If your appliance fails due to reasons related to the original repair, we will replace any parts that fail due to defects in materials, workmanship, and perform any additional labor free of charge. We stand behind our work and the parts we use. Count on us for fast, reliable service and satisfaction guaranteed! Wherever you bought it, we’ll repair it!
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother,Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Mage, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Odak, Kohler, Lawnboy, Ennox, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, master card, visa
Location
Carolina Place Mall
Amenities
24/7 Online Customer Support - 90 day satisfaction guarantee on parts and labor
Categories
Major Appliance Parts, Appliance Installation, Dishwasher Repair & Service, Electronic Equipment & Supplies-Repair & Service, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Small Appliance Repair, Small Appliances, Vacuum Cleaners-Repair & Service

Reviews

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Lori H.

06/22/2018

Overall
Service

Eric was wonderful and went straight to work on replacing a compressor in our fridge that is LESS THAN three years old.
The part that was MOST FRUSTRATING was the wait for a repair!!! We have a maintenance agreement and it took SEVEN days for service... NOT COOL!!!

Lorraine B.

10/30/2017

Overall

The service was very good. Would however like a smaller window. The part had to be ordered so it took two service calls to repair our refrigerator. Serviceman showed us how to easily change filter, something we had had much trouble doing.

Edwared K.

01/31/2017

Overall
Service

I was very pleased. They correctly determined problem w/ my refrigerator; l ordered part; and when part arrived I was able to get appointment quickly.

The technicians were very professional, friendly, and informative. I would HIGHLY recommend.

Addie B.

12/03/2016

Overall
Selection
Service

The serviceman was on time and serviced my refrigerator better than anyone ever before. I told him that my door didn't shut properly and that I had told several servicemen prior to him, but no one seem to know what to do. This man just adjusted the leverlers and the door shuts fine now and I am happier. He was professional and courteous and even cleaned under the refrigerator. I was pleased with this visit.

L B.

10/26/2016

Overall
Service

Horrible customer service! Do not use Sears! Call someone local. Their customer service center is in the Philippines and they are useless. The technicians are incompetent, rude and totally unaccountable. The 1st technician they sent out charged me $189 and misdiagnosed the problem. The second technician they sent out Carlos id #0712422 was extremely rude and unapologetic about the misdiagnosis. He wanted me to pay $265 more and would not give me a credit for the money I spent the day before on a part and labor I did not need. His answer to every question I asked him was to call the 800 number. Do yourself a favor call anyone but Sears!

Vincent C.

07/12/2016

Overall
Selection
Service

THE SERVICE MAN WAS ON TIME, PROFESSIONAL AND VERY EFFICIENT IN PREPARING AND PERFORMING HIS WORK. COULD NOT HAVE BEEN HAPPIER WITH THE SERVICEMAN.

Greg L.

03/12/2016

Overall

Technician was on time, very professional, fixed it right the first time. I would definitely use Sears again.

Tara A.

01/23/2016

Overall

The repair man was knowledgeable and professional. We will use Sears Appliance Repair for all our appliance repair needs.

Wendy A.

11/27/2015

Overall

Will never use again. 2 trips. Misdiagnosed. Charged for parts then would not provide a refund when parts were not used. Its not rocket science. Will never call them again. Do not recommend them.

Overall

Our repairman was as good as you can get. He was courteous, professional, knowledgeable, and able to fix problems. He was our repairman a couple of years ago, and he was equally good then. He is an A++++++++ employee!