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6801 Gulfport Blvd SSouth Pasadena, FL 33707
From Business: We have 20 years of combined experience and perform detailed workmanship that ensures lasting quality. It is durable, fade-resistant, and tough enough to withstan…
8700 Sovereign RowDallas, TX 75247
From Business: Patio Furniture Repair Services, Custom Outdoor Patio Furniture Cushions, Replacement Slings for Patio Chairs and Chaises, Custom Sewing Services, Outdoor Drapes, Outdoor Pillows, Vinyl Strapping, Patio Furniture Parts
3452 Deltona BlvdSpring Hill, FL 34606
From Business: Installation of Glass & Mirror; Shower Doors - Frameless & Framed, Standard & Custom, Same Day Window Repair -Residential & Commercial, Glass Tops for tables, fur…
1277 S Highland AveClearwater, FL 33756
From Business: Since 1937... The Day Family has been providing the communities it serves quality furniture with outstanding service at the lowest possible price! Whether it is a…
7390 Us Highway 19 NPinellas Park, FL 33781
From Business: Mattress Firm features more than 55 different mattresses from top manufacturers such as Beautyrest, Serta, Simmons, The Dream Bed and more. We carry specialty mat…
Trimming and removing trees can be dangerous, if not deadly. Learn how to stay safe and when to call a professional.
Leon was absolutely amazing. He was such a great help and really knowledgeable!! Will definitely be coming back!!!
The worse service I have ever had in my life. They keep changing the delivery schedule without any notice, I'm tired of keep calling them ask why my furnitures are still not be delivered. The customer service is the worse, talking like they don't need the customer. I purchased from them a lot, and almost every single product has defective manufacture and I have to call for exchange and keep waiting again, and they change schedule again. It happened 3 times already. I'm not purchase furniture for myself but for my aunt too, and she had trouble about delivery too. I'll never leave bad review if I didn't get in trouble so many times like this. I was nice to them but they pissed me off. It drives me crazy. Really really really disappointed. Never ever come back.
My name is Larry Spacciapoli. A couple of years ago my wife and I purchase over $20,000 in furniture from Matter Brothers in Naples. We specifically asked for furniture that was made in USA. We were told that we were getting American made furniture, and believed we were until a couple of weeks ago when we visited our home and noticed that there was a crack in the kitchen table. I should preface this by stating that we live in New York and have only used this table about 5 time since we got it. This was due in part that it took nearly a year to come in, and because we just don't frequent the home very much. We visited the furniture store and spoke with Stuart Matter, who for some reason, was very rude to me about the complaint. I have been in business in New York for 61 years, and I explained to him that I was lied to about the furniture, and only found out because it cracked and I investigated where the furniture came from. I explained to him that while he isn't obligated to fix my table, that it was defective, and he should consider repairing it. This is something that businesses that stand behind their products and support their customers do, because it's the right thing. Then, Stuart Matter as rudely as possible, shook his finger in my face and yelled "that's bullcrap!!" I have never been more offended in my life, and I have had a long one! I left feeling devalued and unimportant as a customer. I feel like I'm on an island right now, with nobody to help me. If I can recommend something, it is that you choose to furnish you home somewhere else. We all know that things break and occasionally are defective. I don't think you can judge a company on what they do when things are good. It's when things like this happen that you see their true colors! I feel sick that Stuart Matter, the owner of the business would treat any of his customers that way. Please STAY AWAY! STAY FAR AWAY!
I purchased a couch, a rocker recliner, and 4 tables on Monday with the schedule delivery date friday between twelve and four pm. After taking the afternoon off work finally at four thirty I called to find out where my delivery was and was informed they came and I was not there. A total and complete lie. I made eight phone calls between the store and "customer service" line. I was informed both the store manager as well as the district manager were both off and un- available. Each representative that I spoke to was rude, arrogant and one even laughed! None of them were even remotely helpful. Just said I would have to get back on the delivery list it " might" be another week before I could get my delivery. And they told me I was not able to cancel my order until mid week to get my money back!! After pulling my surveillance video the representative for the delivery arrived 1 hour Before my scheduled delivery time. I was at work. This is RTG error not mine.
Read these reviews before I compose mine... our nightmare with this store is the same. You would think when you spend $4,000.00 the store would treat you like a valued customer. Ha! There is NO follow through... wanted an additional shelf for my hutch.. ordered it in beginning of September with full payment and able to pick it up 12/10/15. Only can pick up on Thursdays.. why? I go to store... just another scenario showing how difficult they are to deal with. Unfortunately, being new to Florida I neglected to check out this business before dealing with them. There are so many lovely furniture stores in our region... shop elsewhere. All they want is your initial money... be careful...... I guess I need to rate them a 1 as zero not allowed...Robin Madeira Beach... 12/7/2015
Great selection, great prices!
Delivery men tore the sofa and didn't set up sectionalI called and emailed store with no results. . BEWARE OF AMERICAN FURNITURE! !!!
These guys are crooks! Run far far away from this badcock! They never deliver your furniture on the exact date most of the product is damaged when it finally arrives then it takes 6-8 weeks to get replacement items that are damaged just as bad! They only have 2 workers in the store at all times which are useless and liars they give you the run around and never return your calls until they have made up another excuse to give you! The owner is useless to he would rather give you your money back and send you on your way then try and get you your correct furniture worst place ever I should have listened to friends and family and went to another Badcock corp that Is not a franchise because clearly they make up there own rules here! No customer curtesy! No customer Is right! There way or the highway!!!
We purchased a leather sectional sofa with a warranty that is useless. The sofa was sold as leather and it is not real leather, it is peeling and the store in Pinellas Park FL will not do anything but return the money for the warranty! The 7 year warranty states that if the furniture is damaged, you will receive a merchandise credit equal to the original purchase price of the stained or DAMAGED furniture! The sectional was purchased 7/28/11. Don't deal with these people as they are not forthright in my opinion!
Pinellas Park Store: Once the salesman made the sale, there was no follow thru. After 2 weeks of not hearing from the salesman for a delivery date, we called the store. The secretary had no record of the order being placed. We contacted our salesman.... Then to cover his mistake of never placing the order, he told us there was a back order on the fabric and he would get back with us when it came in....another week passes with no call. With our purchase #, we next called the warehouse, and they said they had the sofa and chair in stock, and when did we want delivery...ugh...Note to management...do not pay sales people their commission until the customer has taken delivery!! That should solve the problem.