This Chili’s use to be great. Fast service, good food, friendly staff. Past couple years it has been horrible EVERY time me and my family eat there. Last night, arrived at 7:30 pm. Was told there was a 30 minute wait. Ok, no big deal. 45 minutes go by. Oh it’s gonna be another 30 minute wait. We can clearly see open tables in the restaurant that have been open for 10 minutes plus. Staff just stands around with hands in their pockets. I don’t think they know what urgency means. Finally after over an of waiting, we get seated. 10 minutes later our waitress shows up, so we order alcoholic drinks (beers in bottles). Order our appetizer as well. Appetizer come out 20 or so minutes later. Then our entrees finally start coming out, THEN, we get our bottled beers we ordered 30 minutes ago. It took us about 2.5 hours just to eat from the time we arrived from the time we left. Long story short, we know this Chili’s has been on a down hill slide for some time now but we go here cause it’s local. After this last experience, we will be driving to Little Rock for Friday night meals.
Great food, nice people, friendly atmosphere. Good coupons.
I went there today about 1:15 and I got my food at 2:00. When I got my food and went to eat it it was barely warm and not enticing. So many people came in and out before they even got to order. The line stayed to the door and they move sooo slowly! I'll never go there again. The food was crap at that location.
Overall great experience, the front counter clerk was awesome, she was very polite, caring and most of she was very respectful
The Chili's in P.B. has always had great food & sevice every time we go. I eat there at least 1x a month...we LOVE it..thanks :)
Thee best prices in town. Everything comes straight from Tyson there is something here to fit everybody's taste buds.
The Kim that works the bar has the worse attitude and service. Very rude to customers and ignores people. New management is terrible. A lot of kids running a restaurant ,,, not knowing what they are doing.
Wonderful food - great catfish and shrimp!! Service was very good and friendly. Thoroughly enjoyed dining experience.