Nicest place in town by far! Pigeon Forge has needed a place like this. The decor is upscale and comfortable. The pedi-chairs are clean and hygienic. All tools came out of an autoclave package or were disposable. Techs were skilled and polite, color selection was great. Came here for a mani shortly after works. They were fairly busy for a Friday afternoon and still squeezed me in without an appointment- set me up in a chair to soak a little longer. Was offered something to drink and attended to as soon as someone came available. I will definitely be back.
They have so many colors, the atmosphere is great, and the deluxe or Candle Wax pedicures are to die for.
Since moving to the area, I needed to find a new nail salon, and I'm really glad I found this one. They do a great job on my nails and are really friendly. I am very pleased with my results every time. I highly recommend BT nails because they take time to do a good job and do not rush you through just to get to the next customer. This is definitely my new nail salon! So pleased to have found them.
Locally owned, very clean,exceptionally awesome service, detail oriented. I won't go any where else!
They were sweet to me..... while the employees sniped at each other they swapped people on me while doing my nails and they still didn't come out great they were ok but the paint job is uneven and my acrylics are thick and the corners are sharp. I would have asked to have it fixed but I was annoyed and really didn't want to listen to them snipe at each other.
Worst experience ever! BEWARE! Being a tourist to Pigeon Forge, I did not know that I was dealing with a disreputable company. I had my eyebrows waxed. When done, my eyebrows were unequal in length, and there was a divot taken out of the already shorter one! Then, I suffered the most painful pedicure that I ever had. They did not know how to use gel polish so the whole ordeal took 2 hours for a pedicure and waxing. I did not notice the eyebrow difference until I got into my car and saw it in the sunlight. I cried. The owner at first denied that anything was wrong with the eyebrows. Only after another employee confirmed that they were uneven, she then offered to "fix them". If there wasn't anything wrong, how was she going to fix them?!? I was not going to risk losing my whole remaining brow. I went and had it fixed as best as possible at a lovely salon down the road. I was charged $63 dollars for the worst pedicure/waxing of my life. I was issued a $10 refund for the brows. You've been warned. They're no less expensive than the competitors and WAY worse service wise. Do yourself a favor and choose anywhere else in Pigeon Forge!