We wanted to order a small combo but they had ran out of small cups so we were forced to order a medium combo and pay a higher price. I asked to speak with a manager who then stated it wasn't their fault they ran out of small cups!!! Like really? who's fault was it? the customer's? What an idiot!! Is it really that big of an issue to just charge the small combo and give a medium cup cuz the cost of the larger cup is like what a penny? Fountain pop is the cheapest thing on the planet in terms of cost vs what they charge. It is the biggest upcharge based off of the cost of the syrup and cup compared to what is charged to the customer. That is exactly why every coupon made is a free drink with purchase because the business loses practically nothing in giving out free pop coupons if you buy a sandwich!! This manager must be a moron not to know that.. it's business 101!! Not only that but her customer service skills and not being able to make the customer happy over a cup size is completely ridiculous!! Hiring managers in Pierre must be tough to have to employee people like this! Apparently this is why this arby's location has only 1 star!! Keep it up and this location will go bankrupt and close at this rate!!