Fagan's Auto Parts
2417 Us Highway 278 E, Piedmont, AL 36272
Primary Phone: (256) 435-8698
Fax: (256) 447-9654
TollFree: (800) 331-5282
Fagan's Wrecker Svc
Fagan's Wrecker Service
Fagan's Auto Parts, Inc.
What a sorry excuse for a business. I called to confirm color twice before going to pick up a door. Got there and we had to walk all over the place and didn't find the car. Finally found it and it was indeed the wrong color. I drove 91 miles for nothing. Never use this bunch of knuckle heads!
this company sucks !!!! i went down there and this had to be the worst customer service experience in my whole life. this dude was a complete douche bag !!!! and several people that were in there with me thought the same. If you use them make sure you pay for the part and have them pull it before you go there. would not recommend, i would seriously pay the dealers price before i ever deal with people like this
I wanted to share my experience with this company so perhaps no one else will have to go through what I did. The air conditioner went out in my car about a month ago. I contacted the salvage dealer ordered and paid for an aircompressor. I called several days later to check on the part and guess what? They havent even sent it out yet. So I was patient. They sent it the next day and I recieved it a few days later. Guess what? Thats right the wrong part. I call back and the man that answers the phone says "I knew they sent that thing to the wrong person." Wow ok so I explain my situation about not having air and ask the manager to try and get overnight shipping approved that she says she can not do. I called back after several hours of not hearing from them and she says she has it taken care of. Next day call to get a tracking number and guess what. Thats right she didnt overnight the part. so I waited three weeks on getting my ac fixed because of POOR customer service and was lied to on top of that. I would never ever recommend using this company.