I have called pizza hut all over the USA. Have to say Pickens shouldn't even have the name. 2nd time I gave called them and got dig food. Pizza wasn't done. Oily and soggy. Me and my family will be going back to picking our pizza up at pizza inn.
Just ordered box deal. My order confirmation online showed what I ordered. But what they made and brought to me was not correct. I called spoke to a team member and they literally just told me too bad. If I want something else I can order and pay for it again. Will mever give them another dime. Terrible customer service. So bad I would give it zero stars if I could.
Looking for a confident delivery of good food. i turned to Pizza Hut in Pickens for 10 large pizzas to be delivered on Saturday for lunch for a huge group doing me a big favor. A few in the group didnt eat pizza so i also order 20 wings.I spoke with the manager and stressed the importance of a timely delivery and she assured me it was taken care of.The delivery was spot on and the food was excellent. Thanks Felicia
Great experience. The food was hot, tasty, and well prepared. Service could not have been better. Felisha was a great hostess. She was friendly and accommodating and had a beautiful smile. We will definitely return!
Second and last bad experience. I would give negative stars if it was possible. The first negative experience was a few years ago. I ordered online and after 1.5 hours never received my delivery order. When I called the store they told me that they did not have record of my order, even though my credit card had already been charged, I asked the manager to credit my card and I was told they couldn't. I drove up to the store and they just handed me someone else's order to appease me, so I am positive someone else had a bad experience that night.The second experience was last night. I decided to give Pizza Hut in Pickens another shot; what a mistake! First of all I ordered two medium pizzas and a two liter. They told me the total would be $30 something and I was puzzled because the medium pizzas were 6.99 each and I couldn't imagine delivery fee and two liter totaling $16. After I asked the woman said oh, yeah and corrected the order. Shortly after I ordered I received a call from the store telling me that they were out of medium dough or something and would have to upgrade me to a large at no charge. I have no clue what that was all about or how you run out of medium dough, but can make a large? Lastly the delivery guy showed up without my two liter and it being Christmas I gave him a large tip, he apologized and said he would be back, and I never saw him again. After going to the store and buying a drink, which kind of defeats the purpose of delivery, I called the store and let them know that the delivery driver never showed back up and that I simply just wanted my card credited back for the overpriced drink since I wasn't going to get it, I was then told that I could not get a credit on my card but I could get a store credit for my next order, I expressed concern because there would not be a next order and that I believe that it is theft to take money from someone for a product or service that is not delivered. I was speaking to the manager and she told me that she couldn't credit my card because she did not know how. Funny thing is refer back to my first experience years ago with a different manager and they did not know how to either, This place is horribly run, and if I was Pizza Hut Corp or Yum or whoever owns the franchise, I would pull their franchise and not have the name tarnished.
We use to go to another pizza place in town till owners changed pizza and more opened and we get our money worth. Pasta dishes are more than one person can eat but is really good. We got large salad and one pasta plate and was really stuffed we had pizza too and is pleased as well. Employees are nice.everyone has there opinions but my family keeps going back to try there other things on menu well worth it
Food was okay, but customer services were poor. They miss understood my order and forced the call taker to buy the mistake pizza, and scolded the employee in front of me. Then while waiting on my pizza they yelled at the employee again, (which is something I feel should be done behind closed doors). Then it took 20 extra minutes to get my order.
best pizza in town fresh home made dough and souce fresh hand cut veggies.just over all the best pizza in pickens sc