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Septic Tanks & Systems, Septic Tank & System Cleaning


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Lorie W.



I usually use another septic service but they were unavailable until a day after this company and I had a septic back from the clean out so according to this company was a preferred company so I schedule the appointment. They were supposed to arrive at my home between 10-2 but it was going to rain so they called me at 7:53 am while I was in the school drop off line where I can’t answer the phone, no phone zone, left a message to call them back. I called them back 17 minutes later no answer left message then again 5 minutes after that no answer again.Called the office and she said he probably couldn’t answer but she would let him know that I’d be home. Waiting and waiting so I called him back at 11:53 am and he informed me he was trying to come early to beat the rain and since I didn’t answer he moved on, no explanation why he didn’t answer or return my calls, and was no longer coming septic tank back up or not. He called me irate cause of course I was upset septic tank back up, duh and he didn’t want my business. So I’m waiting til tomorrow for my regular company, honey dippers to come take care of it. Bad business wonder when he was going to let me know he wasn’t coming so I could get it done by a responsible company