I have been getting my nails done for years and try different shops. This is by far the worst. To get gel refill and eye brow waxing, it should take about an hour. I got my eye brows done first. I later realized that I had wax all over and it didn't even look like I had it done. When I was getting my nails done, I had to ask twice to have them cut down and the girl seemed upset. She was working on my nails and I kept getting burn when she was filing them. After almost 1.5 hours, she still wasn't done. I had to leave for an appointment, but said I'd come back later to have them finished. All I needed was another coat of polish and the top gel coat. She messed up the color that was already done and had to start over. She made it seem like it was my fault. When she was putting the top coat of polish on, I asked about the gel top coat and she started getting frustrated and rude. She did do the gel. After another 45 minutes, they still looked horrible, but I felt she was trying to push me out. When I went to pay, she told me she was giving me a discount, yet it was still more than I paid the last 2 times for the same service. And then she had the nerve to fight with me about it. After I left, I visited a friend for about an hour. I got home and washed my hands, it all came off. I had to work 9-8 Saturday and Sunday so I was unable to call. I stopped in today, Monday, and was told it was my fault and that if I would have called, they may have done something. The owner was rude and another girl was in my face yelling at me. I could understand if they were busy, but there wasn't anyone else there. So to sum up, I wasted over 2 hours, $38, and way to much frustration for something I do to pamper myself! Not cool and won't ever go back!!
9902 Roosevelt BlvdPhiladelphia, PA 19115
From Business: At The Beauty Institute - Schwarzkopf Professional in Philadelphia, PA we focus on providing students with one thing: an industry leading haircutting education. T…