I spoke with Mary Jane LaBut and she was very helpful and welcoming me to Arizona, She went out of her way to resolve our issues we had with our brand new home. Gave me helpful and friendly service as we have never had an HOA before. She called me back to make sure our issues were resolved. I really am glad that I have a contact person to help us should we need her in the future.
My plan was to buy a house when I first started renting the home that I rent now. This organization has made the experience so pleasant, I am no longer in a big hurry to rent. They make renting east and so this works well for me right now. Thank you for the great service.
I just have t commend this company on their communication. Every time I call them a "live" person answers the phone. Kudos to this company for always being available when their renters need them. Thank you!!
This is a professional property management company that makes the industry look good. I have used others and none provided anywhere near the service that this company provides. Glad I found them and recommend them to other investors who need property management. Thank you!!
The first property manager was lazy and unresponsive. The second one was incompetent. The current property manager either lies, or says what sounds good on a given day. I think they have all been trained by the owner to ignore phone calls and email. It's hard to get good help.
My experience with Sol Realty was very disappointing. The tenant left my property filthy with appliances broken and unreported leaks in the plumbing. The expenses cost much more than the security deposit, and the property manager asked to give the previous tenant my phone number to resolve the issue. I asked Sol to handle the renter and never heard a thing more from the company. Sol just dropped me as a client.
This business goal seems to be to extort money from tenants while exercising the worst customer service run run run away!!!
I have rented from this company for 4 consecutive years and they are great! I plan to rent from this company until I am in a position to buy!!
DO NOT USE THIS AGENGY!!!Our load agent used this title agency for our house financing and they mailed us all the title papers for our home that has all the sensitive information of me and my wife in an envelope and did not even bother to seal it properly. The envelope arrived EMPTY. Had to get with all credit bureaus to lock our accounts. I also filed a complaint against this company at the Federal Trade Commission for the gross negligence used in handing such sensitive information. HORRIBLE EXPERIENCE!!
I have been renting from this company for almost 4 years now and they are awesome. Highly recommend!!!