I have been an Alex Optical customer for 20 years and remember going to this fine establishment for all my vision healthcare needs when they were in Tower Plaza on Thomas Rd. What keeps me coming back to Alex Optical after all these years is the friendly and knowledgeable staff. I have gotten my eyeglasses at other places, but no place do I get the service as I get at Alex Optical. When I get my eyeglasses made at Alex Optical I know I am getting a good quality pair of glasses that will benefit me and my vision healthcare needs. Thank you Alex Optical and keep up the excellent work!!!!
Alex Optical is GREAT! I have read the positive reviews about Alex Optical and I agree. They really go out of their way to help you out. They are not a franchise, which is nice. I didn't realize that Alex Optical has been around since the Tower Plaza days. Since I bought my glasses from their Metro store, I have taken my friends, mom and sister as well. And they have loved the staff. They have such a range of product that it's hard not to find something you love. I love my rimless glasses! I have been recommending Alex Optical to everyone.
I agree with the first reviewer. And I have only had the exact opposite experience than the 2nd reviewer. My personal experience was that all of the employees and the owners were friendly, knowledgeable and responsive! I bought two pairs of glasses and one sunglasses. I referred a friend and she also bought several pairs of glasses there. I get compliments all the time and I have never seen anyone with glasses like mine. They are expensive but it's something people see all the time – your face! So to me, it's worth it!
Alex Optical is the BEST. Alex Optical has GREAT SERVICE. VERY REASONABLE PRICES for what they offer. I wanted a special type of frame and they were able to SPECIAL ORDER. I got this rimless pair of glasses and wanted the lenses to be a certain shape and they were able to do it. It turned out AWESOME. I went to Lenscrafters, EyeMasters and Costco but no one else could do get what I wanted. I got a CUSTOM shape, who else could say that!
I really like Alex Optical because they offer great flexibility, allowing me to bring in my own frames. I enjoy their attention to detail and quality of workmanship. Larry exemplifies this in the quality of work and customer service skills. I would highly recommend Alex Optical to others, thanks!
I lost my glasses and they were able to replace faster than anyone else I found. I love them and the service they provide. The lab people worked so quickly and the product they provide is very high quality. I will recommend you guys to everyone.
The staff was professional and helpful they are the best! The main reason I chose to come here was because they have their own lab and return glasses to me quick. Other stores send them out so they always take a while to get here.
I wanted a certain frame for my glasses and they took the time to get me what I wanted. I am very happy with the service I received. I can finally wear glasses again and feel comfortable with how they look.
The people at this location are great. Very competent and customer service oriented. I bought these glasses one year ago and have not been this pleased with service or optical quality in a very long time.
Fantastic store and great service. We needed eye glasses quicky and it was done in less than 24 hours. Staff was very informative and knowledgeable- we appreciate them being so helpful- We will be back!